cleaner

retail sales associate

contractor

grounds maintenance worker

janitor

Amey

A typical day just never happened , if you only got to work in the position you were down for for the day then you were lucky, Amey seem to have a staff retention issue, so we were constantly understaffed, and training new staff . I loved the actual job and was there for 12 1/2 years but in the end the bad attitude of managers chased me out. There was no trust at all and everything was micro managed which is stifling, and causes lack of motivation in the staff who despite what management think did know what they were doing.
It is sad to see by today's standards that the "if your face fits" scenario is still very much at work. All goes well if and I mean if you agree with whatever you are told, as soon as you speak out or DARE to say no , then well that's it, you will be forever and a day be labelled as a troublemaker. 
I cant say for every Amey site but I know for sure where I was, 1 person, is, was and will always be the reason so many of my colleagues and myself left,and will continue to leave, management have been told but choose to point blank ignore this, which in it's self is very sad and must be costing the company a fortune in the costing which goes into employing new staff.In the last 4 years of my employment, there were 29 leavers from a team of about 26, even the new staff were leaving after a few months.I find it very difficult to understand how no one from Head Office has picked up on this and seem to be blind to it.
I would suggest maybe putting in a whistle blower from Head office to see the real picture and not the story they are being told,but not telling anyone and I do mean ANYONE in the contract why they are there,  as I can foresee Amey losing the contract and it will be a big loss.

I would not recommend working longer than 12 months for this company, just get some experience and get out asap! You will be expected to do about 5 different jobs under the guise of 1 administrator role and only get paid for that 1 job role. Morale is rock bottom across the HR department and managements answer to that is to burden you with more work and targets that are unrealistic and unattainable. This is the case even when you voice your concerns and ask for support. All in all, no one really has a clue what they are doing and your best learning tool is Google and to simply just blag it on a daily basis. The pay is poor when benchmarked against the same/similar companies across the UK and within the company itself. When the company moved up North, wages for the same job were cut by at least a third and in some cases, half in order for the business to save money. Under no circumstance go 'above and beyond' as this then results in an expectation of you to undertake this work regularly for no extra pay. Moreover, there is work culture that puts pressure on you to try and squeeze 60+ hours of work in to a 37.5 hour working week. Crucially, there is a severe lack of accountability and consequence for those on higher pay grades that have generated significant and sometimes business critical problems and culminates in the lowest paid employees resolving their issues. Essentially, the business operates on a 'Boys Club' attitude and if you're not in that club then good luck!

I work at Amey Whitehall. I say work, it’s very boring and I spend most of my time watching the office TV or Netflix on my tablet. If there is work to do, it’s pretty easy, yet some still moan about it because  it interrupts the Netflix or TV viewing.
If there are any big jobs to do, they will get contractors in to do the work and charge the MOD a small fortune, we also get paid  to supervise them. 
The management are none existent and haven’t really got a clue and make it up as they go along. They cover each others back sides and have been doing it for years, so know how to play the game
 It’s definitely a case of, if your face fits. There have been some good people come and go within 6 months to a year, just because they have wanted to change things for the best, but have obviously stepped on a few toes they shouldn’t have stepped on. They would then suddenly disappear without any reason. And if we ask why they left, you would just get told you don’t need to worry and don’t ask anyone else for the reason!!! 
So, if you’re  looking for an easy, lazy and not to badly paid job for what you have to do, then this might be for you. On the other hand, if you have any slight mental health issues, this job could finish you off.  Also, if it’s not all about the money and you get board easily just sitting around surfing the net or watching TV all day waiting for something to do, then I strongly advise you to give it a miss. 
Watch your back here & TRUST NOBODY. 

The day-to-day work itself is rewarding, mainly because of the incredible people you get to work alongside. The lads on the ground are fantastic—honestly, some of the best, most hardworking, and genuine people I’ve ever met. The camaraderie and teamwork among the frontline crews are unmatched, and they are the absolute backbone of the operation. My time here has taught me a lot about managing fast-paced operational challenges and proved just how much a dedicated team can achieve under pressure.

​However, the company culture and overall environment are severely dragged down by the state of upper management. There is a staggering gap between the skill on the ground and the cluelessness in the office. Senior leadership is completely out of touch, displaying a total lack of practical, operational experience. Instead of professional leadership, you deal with incompetence, massive egos, and petulant behavior when things don't go their way. It feels like the office is run by inexperienced children who micromanage out of insecurity, completely letting down the brilliant crews doing the actual heavy lifting outside.

My day involves collating and updating any work not entered into SAP, sending out revised whereabouts for the operatives, producing a tar list for any jobs going out the following day which require same-day reinstatement, planning work for the operatives using SAP and submitting notices of work to the council, managing the work baskets, compiling reports using Microsoft Excel, and updating SAP with the operatives' work throughout the day.

This role has taught me to be literate in Excel, to plan manageable workloads for operatives, and has also furthered my interpersonal skills in a professional setting.

Management are friendly and approachable, but the contract has not yet settled into a set of procedures, so these are ever-varying and often destabilising.

My co-workers are wonderful.  Everybody gets along and we are able to communicate throughout the day effectively and productively.

The hardest part of the job is the continual pressure from the client to focus on new aspects of the contract, which destabilises the working day and means a constant re-planning of works.

The most enjoyable part of my job is the challenge of planning productively and appropriately for operatives with different skill-sets and plant.

Got TUPED over to this bunch of clowns, as soon as they took over things went downhill at an alarming rate. They get rid of the experienced managers who don't conform to the Amey way, they don't give you any pay increases citing they can't because your on an old contract, they basically freeze all training and expect you to drive plant machinery without up to date licences, no staff development for staff who don't wear shirts and ties, they stop all overtime, they will not replace staff with permanent replacements but use agency workers who they can get rid of at a drop of a hat, they talk about health and safety but don't provide work boots, the managers employ a bully boy way of managing with the ethos of if you don't like it there's the door, when you decide to leave there's no exit interview and you get the silent treatment while you work your notice. You do receive a exit survey in the post which I filled in inviting them to get in touch to talk about my issues but they declined, basically they only want the good feedback (which I doubt they get much) they are not interested in keeping you as it suits them to replace you with another zero hours contract employee. If there was a option for no stars that's what I would give. You have been warned.

Managers target the faster more result driven workers often sacking them without proper notice they will tell you you have four weeks notice before letting you go however let you go with nothing but a weeks notice especially if your Targets are meeting or exceeding their close friends etc in the business as they will sack people to ensure their lower production rate friends survive and keep a place to drain the company and government of their funds when they aren't needed Some staff will have worked 3-8 years without meeting the minimal Goals and statistics however people absolutely crushing goals and achieving more than they should do will be let go. 
Furthermore lots of racial abuse from staff onsite over the phones and to other staff, Not a very diverse workplace lots of racial abuse after the phonecalls end with specifically the Gurkha Regiment of the armed forces slang used commonly in the office is absolutely disgraceful anyone with real morals would not be able to work their for longer than 6 months without becoming depressed with the lack of care within the workplace for customers I.e Armed forces members.

A typical working day starts with meeting with team leaders, supervisors and other managers to make sure the days work load is covered with staff.Advising clients of previous days completed works. Checking a percentage of ongoing works for standards, H&S is being meet, profit and loss recording reporting and monitoring.
I learn daily that each day will be different throwing up various situations that need managing.
At Amey I have a strong management line that are always available and ready to advise and lead as I try to be with staff working under my management
I have always had a good working relationship with co workers treating them with respect and loyalty as I recieve from my management.
I find the hardest part of my job is advising staff that are on a seasonal or temp contract that their time is up and they must leave for the quieter less labour intensive part of the year. The most enjoyable part is meeting happy residents, clients , or the general public when out and about on sites checking work.

As an after school cleaner the location and hours were perfect, the small team were friendly the cleaning supervisor and day caretaker pleasant and everything provided including full uniform.
Happy days! For 4yrs
Work was hard but quite relaxed, it felt like you were also part of the school “family “
You had enough time to clean thoroughly and the supervisor also cleaned
However changes made affected working conditions and morale.
Cleaning supervisor left was never replaced so more workload - extra 2.5 cleaning between 4 remaining cleaners and as a consequence standards of cleaning dropped
I decided to leave as felt totally unsupported by managers in the year that the new day caretaker arrived and felt destroyed mentally by this
Soon after I left the remaining 3 of my friends quit too as unbearable conditions 
My new job is a pleasant change by contrast feel I am listened to respected and supported
in my opinion this company don’t care for minimum wage staff


left the company after 2 1/2 years (HMP contract) due to lack of promotional opportunities and development. Management are not good at managing people or dealing with complaints. It seems they are not interested in employees that try to develop/improve practices and procedures. They have a really poor culture when reporting and dealing with near misses and chose what an when to report. 

For those that work outside of their remit for the good and benefit of the company and other work colleagues you get no thanks or recognition from management.  Pay was initially really poor for trades but improved in line with other company salaries in 2023 but still not a good wage for shift work. Jobs are often advertised for several months before they are filled (if filled at all) which just goes to show they are not a company people strive to work for.  

Top Job Titles	Average salary
Cleaner 2 salaries reported	£24,470 per year
Retail sales associate 13 salaries reported	£22,506 per year
Contractor 1 salary reported	£24,470 per year
Grounds maintenance worker 1 salary reported	£24,470 per year
Janitor 11 salaries reported	£13.12 per hour

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