security officer

cleaner

site manager

security supervisor

engineering team leader

Cordant Services

On the downside minimum wage, long locations, pushy management-''My way or the highway'' mindset.

Minimum wage. They advertise ''up to'' 8.72-9.50. They pay minimum wage-only on rare exceptions and after long negotiations they attempt to higher your salary, so don't have high expectations.

Commission based company-They take a commission on your salary so don't want to increase your pay, as they are reducing their salary.

Send you to long locations. They pressure you to travel to long distances as a 'ONE OFF'. If you EVER agree, BIG mistake, they'll keep asking you to go. (Best advice-NEVER EVER agree to a long distance shift, stay local.) 

Overall work was good, when working with a partner security officer. Management never shows up and never see them after starting employment, unless perhaps you get into a disciplinary. Everything is over the phone as a security officer. Can be fun as a job/long hours standing at the podium with occasional patrols off the store. Some stores more shoplifters than others. Your regulate your own breaks-store staff/management are observing-snitch on you if you take too long (Don't understand the meaning off ''Mind your own business''/ Way too intrusive off what other people are doing.)

Usual day-Come in on-site, phone Cordant to sign in/or they phone you. Stay on the podium, monitor CCTV, patrol. Break 1 hour for a 8 hour shift or 2 half an hour breaks. Finish shift. Staff ring you to cover other guards who are absent/far shifts (Don't pick far, or management will keep picking on you.)

Good as a temporary job if you can't find anything else (for experience to put on CV), not something you probably want to do for life, unless your circumstances don't allow you. 

On the up side, can't complain, as they give you a job when most employers are picky/intense interview process filtering out candidates, whereas Cordant more or less take anyone on as long as DBS/SIA licence. The pay might not be the most attractive or the management process, but they're willing to give you a go, so massive respect to them for that.

They do need to address the cons/disadvantages to improve their organisation.

I worked for Cordant for 2 years until recently. In that time I couldn't once honestly relax in a position I had. To start I interviewed for and was offered a full time position and then they handed me a relief guard zero hour contract on the training day (after I had travelled 50 miles and sat through 9 hours of training). When I questioned why I wasn't being given the contract I interviewed for, I got the "take it or leave it" bile thrown at me.

I was then told I was starting a week later but had to wait a month for a shift. Upon arriving at my first shift there was no other guard no management and no uniform for me. I was abandoned on a nightshift with no idea of company protocol, no training or company insignia. I then 2 weeks later had to turn down a single shift offer due to a hospital appointment and they so they put me in some sort of black book and didn't offer me any shifts for 2 months until I complained to the head office down south. I was then moved to one Tesco here in Perth where I was settled and then moved out after 4 months due to my dad, a cousin and a couple of friends working at the same place and the security manager believing I was a distraction to them. I was the fourth guard she had requested moved in 2 months and all for nonsense reasons.

I then got moved over the ensuing 14 months between another 3 Tesco where me and another 8 or 9 guards constantly had to move because the Tesco managers didn't like our manner, our methods, our complaints, our appearance, our motivations or a whole bunch of other traits.

The company and my or indeed our area manager (whichever of the 7 I had in the 2 years i worked for cordant, due to them quitting all the time) gave us no back up at all. They would bend over and say yes sir, no sir, three bags full sir for the store managers and just leave their guards in lumber rather than fight for our positions (our livelihoods).

They screw your uniforms up. It took 4 months just to get me a jacket and it didn't fit. The holidays are tough to secure. 

Just don't work for this horrendous company.

I worked for this company for 11 months, it was quite decent. They paid on time, always paid the full amount, I was getting a minimum of 7 hours as the contract states and I was getting paid for the days I've booked off. You have a day of training which wasn't bad and they also teach you what to do in certain situations, such as, when a Tesco staff members wants you to stop a customer, which you personally haven't seen take anything and so on. Yet, you sometimes have to work in superstores where they want you to use cameras that you haven't even been trained to use.

Sometimes you'll come across problems where the shop expects you to do something which Cordant have told you NOT to do such as chasing a customer when he's already left the shop etc. My best advice is to listen to what Cordant have told you, instead of store staff, even if it is the manager that tells you to do it. Also, the control room are likely to be very pushy when you're trying to take days off from being sick.

I would recommend this to someone that is looking to do a simple job part time. However, this may be a problems for those that want to do this job full time, which in that case you're better off owning a car and doing mobile relief for the company.

I left this job as I was a University student and had exams coming soon that time. Also, I found it boring being on your feet all day waiting for your shift to end. I didn't have many problems working for this company so best of luck and I hope I have helped.

I started as a retail guard in January this year and already I am fed up to the point of depressed. My interview lasted 20 mins (if you can call it that) I knew I had the job as I got measured up for a uniform at the interview! 

To start I got shoved in a supermarket with no instructions, no information and no training, just me on my own, not even a manager present and left to get on with my first 56 hour week basically thrown in the deep end, so if you lack confidence do not bother joining.

About Cordant as a brand well not only is the pay uncompetitive, the uniform is dated and a hideous blue colour, almost smurf blue. I am stuck on a retail rota that doesn't alternate so I get no weekends off EVER! When I ask for days off, there is no relief cover because nobody wants to work for minimum wage if there's jobs offering just 10p ph more people will take it.

There really are no prospects to working for Cordant. I guarantee you will be shoved in a retail store with zero communication from the manager unless there's a problem. This company is here to milk as much money as they can from contracts and give sod all perks to the guards, I even work in a security team that are on 79p per hour more than me and I do the same work! ...that's the only thing keeping me going at the moment is the security team/colleague's  that I support and work alongside they treat me as one of their own.

Avoid them if you have no dignity and self respect, or just don't mind not having a life...

Contract says you are giving a minimum number of hours, they paint it really hard that you will get those hours, its 0 hour and the only company begging for workers yet they don't even have positions for the already hired, and will except petty reasons to remove you from a location like looking bored while stood in one place for 8 hours and they will try and get you to double shift and ring right near the end of your shift with no extra benefits just the usual wage, no additional pay for Bank holidays or Xmas and forced to work either Xmas eve or Boxing day even if you did the nights prior

You are a filler number, all fluffed and lies, Line managers are a joke, had staff from the location i work at say the company is a disaster as they fail to cover shifts and leave the shop empty and guess who gets the brunt of it when something goes wrong, YOU

Line manager showed up after 3 months on the site for training, handed me a book that was basically a teaching prompt and told me to lean from it had a better chance learning to code from a Lego manual then understanding that thing, believe in petty lies from store managers if one takes a disliking to you (Looking bored earned me a 'performance review') and was later removed from the position all together with no reasons ever given from a manager that was there a total of 2 hours a week and met me once 

*stressful work environment
*you cannot see your managers or rely on them to help or advice
* you do not get uniform every calendar year. it is hard to apply for uniform at all !
* you get screwed with your holidays- many security officers getting 14 days a year instead of the promised 28 days! You can complain forever- the result is the complaining officer to get removed from the site and kept without job for months.
* incorrect payments every month- long email conversation, line manager incompetent to help 
* incorrect paid holidays
*impossible to advance and get trained - only favourite employees get this benefits
* big parties on management level, promotions, bonuses, luxury cars for the managers.
* low pay for the employees, pay slips are impossible to understand!
* Unclear what do you pay monthly  for pension and where the money go !
* TUPE - unprofessional process, employees who were TUPED over had their contracts changed and are treated unfair.
* Cordant provides careless service toward their clients, and when the  client is unhappy with the service,  Cordant blames their employees and usually removes them from the site leaving them without income for months.

Overall really bad choice to work for Cordant.

Seriously  don't  work for  this company. I have worked  for them for the past 1 1/2 years on a zero hour contract. The company  really  don't care who or what you are as long  as you phone in to control to sign in. The management  team  are a joke. Do not expect anything  from them there  to busy to deal with you there  out for themselves. This is the hardest  part that gets me I was getting  my kit ready on the Sunday night  when my phone  went at 21.00 stating  this is control  don't bother going into  work tomorrow then the phone is put down. I phoned the area  manager  on mond  morning and told oh you should have been told this last week the council  are cutting  the hours and they want to keep the other driver.  Now when the other driver is the area managers  father  you really  didn't  have to go to school to work this 1 out nepotism  is rife. As for training is non existing  it's a joke you will be put on a site  then left to get on with it and if anything goes wrong which it will then your to blame. The pay is a joke your expected to do overtime if your a core member of staff  but they will pay you at a lower rate  than your normal  hourly rate.  Then if you say no you can't do it they will make your life  miserable.

If I could put zero stars, I would. I have never worked for such an incompetent company in my life. I resigned after two and a half years because I could not stand their nonsense any longer. After signing my permanent contract on 11/12/2013, I never saw my manager again. He breached contract on at least five occasions but was never made to uphold the conditions of the hearing.  I never ever found out what my Key Performance Indicators were in the whole two and a half years. I never received any training and I never even got access to the company's online system because my manager had to authorise it and he never did so. The uniform was a joke. I spent the whole of my time with them, wearing a shabby uniform of the old company, because the new uniform the manager sent (six months late) did not fit. I informed him of that the very same day but he never responded. Even after I left, they caused trouble for me. They fined me £250 for not returning my uniform on 8th April even though they had only asked me to return it on 6th April. It also took me over a month to get them to pay me what they owed me. If you want to work for minimum, flat rate pay, even on a Sunday night, you want an incompetent manager and you don't want any further training or back up, this is the job for you, Good luck!

I'm still working for these people as far as i know and been waiting for a new site to work on after a trivial incident got me kicked off a site. My real crime was my honesty, had i said nothing, i would have easily gotten away with it. This company has a ton of sites all around my area desperate for guards, and yet they magically have nothing for me. Talked to several managers but no one will help me, if you are no use to them they just don't care. They'll just give you some bull shot excuse about protecting their training budget and leave you high and dry. All this despite the fact I've been nothing but loyal to them and available to work for the last two and a half months. I had been planning on moving to another part of the country, which has fallen through, because you know it's kinda hard to move when you've got no income to pay for everything and the loan you got for moving house has run out because you needed to feed your kids. I had been enjoying working with this company, but after this ordeal i think it's best to just get a new job. This companies management is just a collection of self absorbed class holes.
Give the whole company a wide swerve, it'll save yourself some future headaches.

Firstly. Dont get your hopes up.. Its a Zero hour contract. Your luckyif you get a site that has 35+ hrs a week. the manager and control room bend the rules to benefit them. But if you need any time off for ill health or personal reasons. You get a black mark against your name. even.if you do loads of extras shifts to help them out when they have nobody. Wage is a joke. 40 hours at £8.21.. People in the store who stack shelves get paid more and they hae no where near the danger we do. Ive been threatened with needles, knives, got attacked so defended myself with force and be reprimanded for it. 
 
 My manager has absolutely no clue whhat hes doing. Can never get hold of him by phone or email. Only time you do is when he wants something. Hes arrogant, rude and obnoxious.speaks to you in a very patonizing way. Exremely rude if you say no to extra shifts no better.  Slams phone down on you. 

Control room and schedules are no better... They take ages to answer the phone, good luck if you need them in an emergency situation... You ask them any question most of them dont know so fob you off with some BS. Best way to describe them is incompetent

so all in all, AVOID CORDANT SECURITY AT ALL COSTS. don't fall for their lies and false promises.

Top Job Titles	Average salary
Security officer 5 salaries reported	£25,615 per year
Cleaner 1 salary reported	£64.80 per hour
Site manager 2 salaries reported	£38,291 per year
Security supervisor 2 salaries reported	£13.54 per hour
Engineering team leader 2 salaries reported	£28,906 per year

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