home assistant

care assistant

field supervisor

recruiter

Enliva Homecare

A typical day at work for Sentinel is great and very rewarding but can be stressful at time but what job isn’t. Being a carer you have so many responsibilities to encounter (but there is always support in place to help with this) a typical day at work you get to see the smiles and laughter on the clients faces and see there whole world light up when you arrive. Work can be stressful at times due to making sure you completed all tasks by the end of the day and to ensure you have given the best care you can possibly give but 99% of the time it’s always a good stressfully feeling that always goes away when you put a smile on the clients faces. 

Sentinel has improved loads over the last few months with lots of changes being made. Management are great and are always there to support you. Cat the manager is always there to chat if you ever need to whether it’s about work or you’re own health and is always offering support and help. When the office is closed there is always someone to help with on “on call”. 

The clients in wombourne are amazing and really friendly and are always happy to see us arrive. They are also always very helpful and offer lots of support if you are ever stuck with a task and will always guide you through what they like best. 

The hardest part of the job is always going to be the long days , but if you have the heart for the job then you will be just fine and will get used to this because at the end of the day you are lightning up the day for your client and making them happy and feeling a sense of security. 

The most enjoyable part of the job is most definitely the clients of wombourne. They always have a smile on their faces and are always happy to see you day in day out. Being a support worker is a very rewarding job being able to care for and make the most of their lives , weather it’s helping them with personal care and day to day activities or even just keeping them company with having conversations with them to making them laugh. 


Overall , sentinel is a great place to work and always very supportive. 

What is the best part of working at the company?
Working for Enliva Homecare can be both challenging and rewarding. It can be hard at times because we look after vulnerable people who really depend on us, but it’s also very fulfilling knowing you’re making a difference in their lives.

The office team are friendly, approachable, and supportive. They try their best to help if you need to change your schedule due to emergencies or personal issues. Overall, it’s a nice place to work where you feel supported and can grow.

What is the most stressful part about working at the company?
Trying to keep to the time for each visit while still managing to get everything done can be challenging.

What is the work environment and culture like at the company?
The work environment is generally friendly and supportive. The office team are approachable and understanding, and you can usually ask for help if you need it. There’s a team feel, and you build good relationships with clients, which makes the job more rewarding. It can be busy and sometimes stressful trying to keep to schedules, but overall it’s a positive place to work where you feel supported.

What is a typical day like for you at the company?
A typical day involves visiting clients in their own homes and helping them with personal care, preparing meals, and making sure they take their medication. Each visit can be different depending on the person’s needs, which keeps the job varied.

Management are unprofessional and not very kind,verbally abuse you when you call in sick or have a emergency,they asked me what hours I would prefer to do I told them and explained I couldn’t do anymore due to having children and not having childcare on certain days they were absolutely fine and sweet at first but then they gradually increased my hours and put me down to work on days I said I could not work and when I explained to them I could not work the hours and days that I told them and put down as my availability due to not having childcare I was told to find childcare and to ask a family Member to have them and was met with a judgemental and nasty attitude,Also on a separate occasion I had a family emergency regarding my children and needed my shift covered I was told I had to find cover myself or I would still have to work my shift and if I didn’t I would be charged,they also put me down to work 7 till 3 then 3:20 till 22:00 in one day,this was very unreasonable for numerous reasons one being I had a 20 minute break all day,two as explained to management at the interview I had to be finished at 2pm due to picking my children up from school and three you don’t get paid for the full day,they continued to send my rota with double the hours I asked for,working on days I could not,and working full days with a pointless break, being met with hostility on the phone and abuse finalised my decision to leave aswell as the poor pay.


Working for sentinel has been a negative experience for me, management have no people skills,no manners,no compassion or empathy-whether you suffer from personal problems at home or suffer from mental health issues management do not care and do not empathise with this and do not offer any support what so ever,I suffered with my mental health and was offered no support and There was no concern or thought for me when I discussed this with management instead I was asked when I will be back at worked and what shift could I cover ,Shift patterns are random they go from one extreme to the other,you either have barley any calls throughout the day and your constantly waiting around for a few calls and not getting paid for breaks or your out all day back and forth travelling far with 0 break.you work 13 hour days and only get paid for 8 or 9! Rotas are all over the place.I could never have a social life due to this.
The pay isnt enough and you have to check your payslip every month because you are not paid correctly and you have to wait another month to get what you have earned,management are constantly on at you to cover even on your days off,I often had to cover 10 days in a row because I felt pressured and when I said no to cover my hours were cut unreasonably low.The work environment is too stressful.The best thing for me was leaving my mental health has improved and I am happier. 

This is the first company I have ever worked for where I've felt like I am part of more than a team; this is a family. The manager is always available if I need to speak with her. She has been supportive in my work life and also has listened to me talk through aspects of my personal life. 
The office has a lovely, friendly and welcoming atmosphere and it doesnt matter who you talk to there, you will get help. The entire team is knowledgeable and lead by example. The office team go out and do visits so there is no "us and them" type attitude -when you call they know who you're talking about. 
The company as a whole has a very family friendly approach, is flexible and accommodating. Nothing is ever too much trouble and they go above and beyond for the staff and the clients. They really can't be faulted.
There is an on call service that is manned around the clock for additional help when the office is closed and they always try to make sure rotas suit you as well as the client. You even get a time allocation each week to talk to them about problems you may have with the following weeks rota! Not many companies offer that!! 

As both an employee of Sentinel Care Services and a family member of someone who receives care from the company, I have a unique perspective—and I can confidently say this is an exceptional organisation. Working for Sentinel, I’ve seen firsthand the dedication, professionalism, and compassion that go into every aspect of our care. The management is supportive, the training is thorough, and the entire team genuinely strives to make a positive difference in people’s lives. On a personal level, having a loved one receive care from the same team I work with has been incredibly reassuring. The carers are kind, respectful, and consistently go above and beyond to ensure comfort and dignity are maintained at all times. It gives me great peace of mind knowing my family is in such capable and caring hands.

Sentinel Care Services is more than just a workplace—it’s a community built on trust, empathy, and excellence in care. I’m proud to be part of it, both professionally and personally.

A typical day at work is caring for our service users and getting to know them so we can be as person-centred as possible. Encouraging smiles and good conversation every day and checking in with our staff to ensure they feel supported. The management/office team are approachable and will always make time for me and carers. 

The hardest part of the job is lone working when visiting service users who are very frail. Sometimes it can be lonely but I know if I message a team member or call the office they will encourage me and boost my confidence and help me make decisions. 

The most enjoyable part of my job is feeling completely accepted for who I am by service users and colleagues. I don't have to try to fit in because I feel listened to and respected. I get to go home at the end of a shift knowing I have made a positive impact on someone's day; that is invaluable to me.

After early retirement from a stressful job I decided to look for a part time job just for something to do. Having never done care work before I wasn't sure what to expect. However after my interview I new it was a company I was willing to work for. Very friendly, relaxed but professional. My training was quick but adequate and there is always someone on the end of the phone if you have any questions. I agreed my hrs in my interview which I am still doing now 2 and half yrs on. There is always extra offered if I wish to do more. The clients are lovely and always seem happy to see us. The staff are friendly and before covid the management arranged evenings where staff could get together and let our hair down, hopefully won't be long before we can do this again. Care work isn't for everyone but if you fancy giving it a try I would definitely recommend this family run company.


I've worked at Sentinel now for a while, and it's been very fun, productive experience!
Lets start with the staff!
The office staff are lovely and are there if you need them! They are always super grateful when you can help out!
They can have a laugh and in this world, that's vitally important!
The carers don't see each other very often, but they are all great! It can be a lonely job but that's where the clients come in!
I don't know all the ladies and gentlemen we see, but the ones I see are amazing! 
I have cried with laughter at some of the comments that they come out with! 
It can be tough and stressful helping them but they make it worth the while!
They're are horror stories on the internet about being a carer and caring companies! But thankfully Sentinel is a fine company to work for! If you think that caring is for you, or you already have a job in caring, and want something new, then give Sentinel a go!

Wonderful Company, Wonderful Team, Wonderful Carers, Wonderful clients!
It's been so lovely working with Tamar Homecare since 2023.
Through the highs and lows, I can proudly say i work for the best Care company in plymouth!
They have been supportive of me every step of the way since i joined 
The Inclusion, Support and Love expecially after coming back from maternity has been lovely.

Tamar Homecare offers exceptional care services with very hard working and qualified staff who make sure they leave you 100% better than they met you.
I highly recommend if you need top notch detailed Care for yourself or for your loved ones
I also highly recommend if you're looking to work in Care, even if you have no experience, you would be trained thoroughly and accordingly.

Go Team Tamar!💙

Top Job Titles	Average salary
Home assistant 18 salaries reported	£13.33 per hour
Care assistant 3 salaries reported	£13.04 per hour
Field supervisor 2 salaries reported	£14.91 per hour
Recruiter 1 salary reported	£13.00 per hour

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