shop manager

shop assistant

RSPCA

A day at Gonsal Farm is never dull as we are constantly tending to both the animals and the visitors needs. The days are about repetition and keeping to the schedule every time as things like feeding and cleaning are exceptionally important.

The day always starts with the cleaning of the kennels; on the inside and then on the outside. The dogs are fed in their runs at 9am, 12am, and finally at 4pm. The dogs are walked as often as possible and I usually manage to walk 7-10 dogs throughout the day as well as occasional grooming. Kennels are kept at a stellar standard, so it is important to clean up after the dogs as soon as possible. Answering the needs of the visitors is massively important as we are responsible for aiding and offering information and advice at all times.

Over the space of 3-4 months I have learnt many obedience training techniques, such as making sure the dog sits before entering its kennel and while clipping it on the lead. Also when on a walk where the animal pulls, it is important to turn and walk in the opposite direction to the direction the dog is pulling in. Repeating these processes is the only way to teach an animal to consistently follow the rules you have set for him/her. One of the main things I have learnt is the importance of keeping the animals happy as stress can cause very negative side effects and will cause them to be constantly restless and agitated.

I thoroughly enjoy working along side such a great team of individuals, they are kind and considerate and are always grateful of my help. We have a good laugh at times and we work together well when doing chores like cleaning and feeding.

Since I am a volunteer I do not get involved with things like medication, or filing information, and there isn't really a hard part of what I do as I get through it well and enjoy the process. The most enjoyable part of the day is walking the numerous types of dogs as most are a complete pleasure to spend time with and developing a strong bond with the animals is always rewarding.

i am eager to step foot in the working life as i believe it will allow me to feel and become independant .

working independantly is easy and results in all tasks being completed successfully .

reliable ,hardworking and ambitious ; i believe this attitude will allow me to succeed in life

I have no previous employment history ; however i am currently a volunteer at the oldham Rspca charity shop .

This was my first step towards work ; volunteering !
my duties on a daily basis are :
greeting / dealing with customers
having a friendly tone in my voice
Supervising the shop
working with the manager
dealing with stock deliveries
Persuading customers in to offers and gift donations
Dealing with collection/delivery paper work
working at the check out
general cleaning - keeping the shop looking tidy and presentable at all times .
steaming all clothings
sorting out donations for the charity appeal

What is the best part of working at the company?
Helping animals and finding them lovely homes. 

What is the most stressful part about working at the company?
Management, particularly the CEO of the Cornwall branch. Bullying behaviour, no support, high turnover of staff, lack of communication. 

What is the work environment and culture like at the company?
The most toxic place I’ve ever worked. Kept hoping it would get better but it never did. Feedback, ideas or opinions got you a reputation for being a troublemaker. CEO doesn’t want staff who know their own mind. 

What is a typical day like for you at the company?
Looking after the animals, doing potential home meets, paperwork,

I have been volentering at the RSPCA shop since 2012 now and I find it really enjoyable, the manager is really nice, whenever I work with other people we always ask what the other is going to do before hand. The hardest part of the job is to sort out all the stock but once it's done then that's it. The most enjoyable part is getting the satisfaction of seeing work being done.

My overall review for the RSPCA Walsall Branch is that it was a very good work place. I had a fun time working in the groups at the fundraising events. I also enjoyed being able to input into how the fundraising events were set up. It allowed me to develop my interaction skills with the public and teamworkers.

I learned a lot about teamwork while volunteering at the RSPCA. I gained valuable communication skills and was required to inter act with the public to promote the work of the shelter.

A rehoming centre can be busy, un-predictable and interesting. Day starts with cleaning all of the animals. Duties then move onto jobs of the day, including speaking to members of the public interested in rehoming.

My review of the RSPCA Birmingham animal centre is very good, I really enjoyed working with the team and also working on my own. I had a great time and i enjoyed completing the tasks that were given to me.

Top Job Titles	Average salary
Shop manager 2 salaries reported	£13.92 per hour
Shop assistant 1 salary reported	£13.26 per hour

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