merchandiser

designer

customer service representative

technologist

junior designer

SUPERDRY

The job itself is simple and requires minimal effort or brain power so it can be done by almost anyone, this means it can get very boring very quickly for people that want to use their brain capacity in any way. In a more positive note, the job isn't stressful in terms of what is actually asked of you which can be good if you're a student that doesn't want to focus too much time/attention to your job.

I want to start off by saying that all of the problems with Superdry, specifically the Bath store are fundamentally down to the actions of the management team and that the staff that work in that store are actually very capable at their jobs even though a handful of them are made to feel this isn't the case by management regularly.

The culture of Superdry Bath is most definitely a bullying culture, the manager specifically will make it very clear which members of the team she favours and which she dislikes which makes it an uncomfortable working environment for everyone - this also means that if you are on her list of people she dislikes then you have little to no opportunity to advance or even get overtime. The management team will initiate regular reviews with all members of staff and those that are liked will leave the room feeling positive and often those that are disliked have left the office crying because of how they have been spoken to (This happened very recently with one member of staff that is constantly being made to feel that she isn't good at her job). There is also an overwhelming amount of pressure to hit targets and 20% e-receipts each week. Myself and another member of staff have both received records of conversation for hitting 18% instead of 20% even though other members of staff have hit below 20% only two of us were singled out by the manager. 
The review process is never positive and often makes you feel deflated and worthless within the work environment. 
I have also had to sign a late form when I was 5 minutes early. (They want you to be 15 minutes early for every shift but they don't pay you for this and they will get very passive aggressive towards you if you aren't this early each day).

The hardest part of the job was quite honestly having to put up with a manager that lacked any basic knowledge on how to actually be a manager. As many people know, you are not allowed a sick note from a doctor until after at least 7 days. I had a cold and was off for 1 shift and she tried to tell me that I needed a doctors note because it had gone over 3 days (including days that I was not contracted to work anyway). When I told her that the law conflicts with what she  was asking of me I was told to stop being rude. I found the entire conversation unprofessional and in all honesty it was actually painful to have a conversation with someone that clearly knows so little about basic employment law. I then reported her to HR which I assume got back to the manager even though I heard nothing myself and then I was ignored for 2 weeks (ideally a manager should understand where they went wrong and try to rectify it with their staff rather than hiding and staying silent for over two weeks). 
It really is not worth reporting anything to HR either as I have heard that the manager has an unprofessional (shocker) relationship with HR and they will feed her information as and when. I reported her actions to potentially improve my work environment but this actually made it worse. The manager was often passive aggressive towards multiple members of staff and the staff turnover since her being assigned as the manager has sky rocketed. 

In conclusion, I think maybe a personality check and some basic management training are some things that Superdry can look for when employing their next manager at this branch.

After leaving Superdry and working for a proper organisation, let me tell you Superdry is not cool or great or down to Earth! Because the company give you a 50%, a terrible opportunity to buy shares and offer part time contracts does not mean they are great. 

I worked at Superdry from the ages of 17-21, part time whilst I finished high school and went on to University. At the time, the pay was higher than most retail jobs and the hours were a lot more sociable than hospitality so it was the perfect job for a young person. 

However 'flexible' Superdry try and make out they are is utter BS. Yes, I managed to get time off for exams but the fact part time staff are generally meant to work at least 1 day out of the weekend every week (for the 4 years I was there I consistently worked through my weekend) says something else. You're expected to come in 15ish minutes early and stay for the same amount of time at the end of a shift if you're closing. The amount of hours wasted is shocking. 

Superdry truly screwed it's staff over when it got rid of Bronze/Silver/Gold pay in 2017. In 2018, it restricted pay even more. People under 25 no longer got a living wage. As someone who was on 'silver' pay, a grade that had been abolished but was told they didn't have the budget to put me up the the higher pay, it seemed an insult to me that a 25 year old was paid more at ENTRY LEVEL than I was at a higher level.

The business plan was failing. They constantly change what they're doing with sales and promotions at a store level and constantly change their mission statement. 

WHAT EVEN IS A GLOBAL DIGITAL BRAND?  I have no clue. 

The culture of cliqueness and favouritism is booming at all levels of the company. The amount of seedy male managers sleeping with staff is disgusting. Internal bullying and rude staff are dismissed because they're 'insecure' or because 'that's the way there is'. I cannot even count on both hands the amount of time my privacy was violated by management. It's disgusting. 

There is no real incentive to work here. The customer service training and skills learned and the stockroom procedures are pretty good but apart from that Superdry offer nothing. Even then, the training will vary from store to store. The first store I worked on had a big focus on product knowledge and standards. The second store I worked for looked more for people to give customers an experience and had a big focus on operational excellence. 

The company do not offer a bonus system, their only bonus is store credit and even at that it takes ages to earn a poxy £13 on your online account that takes even longer to process. Management, who are also treated pretty badly, have to fork out their own cash on stuff like cinema tickets and groupon vouchers to make things more spicy.

I left Superdry for a job that pays more. I am still in education and honest to God I am now working somewhere with full flexible hours, a proper bonus system, accessible training and an array of other things to 'get involved' in apart from folding clothes and harassing customers. 

I was scared to leave for so long because it was my only job and I was comfortable and I thought Superdry were very comfortable, understanding and flexible to work for. I was wrong. Take a chance and go somwhere else, I'll promise you'll be more happy.

Working at Superdry has been a genuinely rewarding experience, blending a fun workplace atmosphere with practical perks that enhance the overall job satisfaction. One of the standout aspects of working here is the vibrant and energetic work environment. The team is filled with passionate individuals who share a love for fashion and style, making each day engaging and enjoyable. There's a strong sense of camaraderie, and the collaborative spirit fosters creativity and innovation.

One of the major pros of working at Superdry is the generous discount on items. Employees receive significant discounts on the entire range of Superdry products, making it easy to stay stylish and up-to-date with the latest trends without breaking the bank. This perk is especially appreciated by fashion enthusiasts and helps in personalizing our wardrobes with high-quality clothing at a fraction of the retail price.

Moreover, the company culture at Superdry encourages professional growth and development. There are numerous opportunities for training and advancement, ensuring that employees can continually improve their skills and move up within the company. The management is supportive and always open to feedback, which creates an inclusive environment where everyone feels valued and heard.

Overall, Superdry offers a dynamic and enjoyable work experience with excellent employee benefits, particularly the substantial discounts on their trendy clothing. For anyone passionate about fashion and looking for a lively and supportive workplace, Superdry is an excellent choice.

Superdry is a great place to work....if you're a student/part timer with no ambition to progress and want endless extra days off, and generally don't care. 
Management in stores is ridiculous, higher management is even worse! There is no clear communication between anyone, any communication there is, is usually wrong, confused or just generally a load of rubbish! This in turn, results in a lot of managers running around in a panic just bodging stuff together as best they can.
There is no chance of progression unless you're mates with the right person, as a result, there are a lot of people in position they are clearly not qualified for. Any in-house positions are given on the basis of who you know, not who is best suited for the role.
HR rarely action anything and if you want a few extra days off, it's really easy and you'll barely need an excuse. Or even if you lie and get caught out....you'll still be fine!
Pay is ok for retail, but it's not reflective of your work, i.e you all get the same regardless whether you're lazy or hardworking. Jokes on you if you're a grafter!
There are no bonuses or incentives. There's talk of incentives, but even if you win....(as a store, there's nothing individual!) you won't even see them.

If you're just looking for a casual job, that requires little effort, with nothing in return, you probably won't mind working at Superdry,

If you are looking for something that you can progress in and be productive with your time, don't bother! This is not the place.

Working for Superdry (Luton franchise) has caused me various problems including depression, a decline in my overall health & a lose of social life. The workplace culture is a BULLYING culture that is run by people that are constantly talking behind your back. Area manager is a joke who is constantly patronising all team members. Assistant manager thinks he's bigger than everyone, always backbiting- doesn't even know how to speak to employees and always causing arguments among staff. The shop is quiet, barely any customers due to how expensive items are. This results in employees being forced to speak to every customer that walks in (customers hate this and get very rude when constantly being nagged not left alone. The tasks that were given out were boring and higher up would never join in and help. Overall management is a joke, constantly blaming employees for poor sales and favoritising certain members of staff. Management loves bullying and always picking on staff members too. It's a very unfair work place, happy I got out, more people left due to how depressing it is. The only benefit is uniform.

It is a good job to grow with confidence or if you have a lot of confidence and staff are lovely to help,  although you can get told to do 1 thing then if you go to do it again can be told off for it in exactly the same situation as to help someone.
If you have low confidence and have difficulty talking to people can be left out and not talked to as much with some staff or as much in the loop. 
The pay is minimum and can wait too long to get paid some times 5 weeks or so but the discounts are great and the allowance for uniform was really good too, although this job if you don't live local or can't drive ect if not the best for transport on some hours and on Sundays and which aren't always fitted around so you can get in with no difficulty.
It can be extremely quiet and not much to do so can be very boring. 
Rotas change all the time so keep an eye on them because you are not always told especially last minute and then is your fault.

Collecting and sorting through delivery's that come in each day and separate between departments, process and deliver the post to correct people/departments. I also would do any fork lifting that needed doing around the business for all the departments along with loading and unloading lorries. I learned how to lead a team here and making sure that everyone was busy and doing what they should be and hitting targets and deadlines as well as keeping up team morel and making the working environment a fun but productive place to be. My managers have always been really supportive and helpful by showing me how to be a good team leader and what makes a good leader, I was always told that you lead by example but you must first gain and earn the trust and respect of the team. The hardest part about my job is tracking down missing parcels around the business and getting them to the right destination. The part I love the most about my job is that you can be yourself here, you are never judged for being you nor are you asked to change in any shape or form.

It is a difficult one because the job itself isn't hard, but it is very tedious and fiddley. I was a Christmas temp and essentially you are zipping stuff up and size ordering things for hours on end. Another weird thing you had to do is if on fitting rooms you got told not to leave your post so to speak but then also not to stand and do nothing so you often find yourself wandering around the same area checking random stuff just to look busy. Few other things,  they move stock around a lot so just about when you are getting used to where things are they are somewhere completely different and when your on a front, greeting and checking items around there they ask you to put an iPad around your neck (for sales) which is extremely uncomfortable. the job itself for the most part is good you are made to feel like a valued part of the team and the fellow employees were great, always there to teach you and lend a hand when you needed it. Management was was amazing for the most part felt welcomed and informed by all but one of the managers. 

I joined Superdry Brighton as a Christmas Temp in November 2019. The staff were friendly and supportive and made me feel very welcome. The workplace was busy but not chaotic which is the type of workplace I enjoy. The only problem I had with Superdry was how they handled the end of my time with them. I knew that my contract was temporary, however I was told that there could be chance for temporary staff to be kept on. Due to filling multiple 'reward stamp cards' during my time and being offered more shifts, I thought I would be in with a chance of staying on. I worked the last day of my contract and was concerned I hadn't been told if i would stay on. I asked one of my managers who said I should have been spoken to already as everyone else had. I asked again later at which point I was told that if I was being kept on I would have been told already. this was very disapointing as the reason they gave was 'not having the budget' and there was nothing I could have done better.

A horrible company. I started working for Superdry in March 2014 and left early this year. I seen a thriving retail company turn into a literal High School in front of my eyes. The culture is so bad. Progression is unthinkable and bullying is rife. Especially in Scotland. Store managers tend to be OK but those promoted to Supervisor or Keyholder are the bosses pals. 

I heard stories from several stores of bullying and favourtism. I.e a managers friend on an 8 hour contract getting to work full time whilst other part time staff are struggling on 8 hours a week.

Until 2016 my wage rose considerably from around £6 an hour to £7.50 an hour. After this, my only wage rise was in line with the living wage standards and not their own pay.

No bonuses, heavy sales tagrets but no comission. Too much time spend playing games and doing morning briefs.

Abuses students and people who have never worked before like something rotten.

Do not recommend.

Top Job Titles	Average salary
Merchandiser 3 salaries reported	£34,667 per year
Designer 3 salaries reported	£36,833 per year
Customer service representative 3 salaries reported	£20,833 per year
Technologist 4 salaries reported	£39,625 per year
Junior designer 4 salaries reported	£24,375 per year

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