supervisor

assistant store manager

store manager

direct support supervisor

floor manager

Sports Direct

The company is the worst and most exploititatative organsation I have ever worked for and I will explain why as clearly as possible.

The company are determined to get the most out of staff and give the least in return. 

1) Shifts
the vast majority of staff are on 0 hour contracts. 
This was not a problem for me as it suited my circumstances, however the flexibility you would expect is not given, your availability is not respected and you are expected to find cover if shifts have been booked outside of your availability and you cannot make them. Or face the consequences.
If you have confirmed a shift and your at work and the store is not making enough money that day, expect to be sent home early.
There is no transparent way of assigning shifts to staff, so it boils down to a popularity contest with you and the manager (depending on your store) A particular pattern emerged with me where I would work in the delivery room from 6am, scheduled to work till 2, but be sent home at 11 if the delivery was completed early. So I would have managers harassing me to work faster, so that I can save the company money and go home earlier than scheduled and lose out on pay myself. What do I do? Work slower, it's just common sense if working faster is affecting my pay.

2) Working pattern
I was naive to assume that you had a break at work every 4 hours, however I soon realised that the law states you have a break every 6-7 hours of 20 minutes. The reason I didn't know this is that every other job I have had incorporates a 10 minute break every 4 hours, and of course sports direct will work to the letter of the law. As a result expect to have shifts booked for 5hrs and 45 minutes and less so you work without a break.
Your required to clock in as soon as your ready to work however you must clock out when your shift is over. Fine, but after your clocked out and no longer being paid you are required to undertake a sweep of the entire store for tags on floors, alerting others if their are customers in changing rooms, providing a "presence on the shop floor", making sure each section is neat and tidy. All this after you have clocked out and no longer being paid, inevitably a customer somewhere will ask you for assistance and low and behold you find yourself working without being paid.

3) Company policy
Your required to wear a sports direct uniform to work, normal right? Wrong, your required to wear a sports direct uniform TO and FROM work, so while your commuting back and forth you are providing free promotion to the company, similar to Newcadtle Uniteds football ground. 
It is normal in any retail job to maintain the security and cleanliness of the store you work in, however in the majority of sports direct stores, no external cleaners or security are employed. Which means e onus falls on staff to undertake cleaning of the entire store evey day and to provide security by standing at the door at all times.
This cleaning takes place at the end of the night, 15 minutes of work is unpaid, if your called in for a 5hr 45min shift to close the store, you will work up 45mins extra, maybe more, so in the end you do work more than 6 hours, 15 unpaid, and without the break you are entitled to by law.
The store intentionally misleads customers on the prices of their stock, they arrive discounted, the original price is actually fictitious and means nothing at all, you are directed to encourage customers to buy sport direct owned brands instead of its competitiors. E.g if you come in and ask for a pair of trainers to run in, I am only allowed to show you the brands owned by sports direct, not allowed to promote Nike Adidas etc.

And of course you have targets left right and centre and you are constantly offering customers reusable sports world bags, in soles  for shoes, socks, magazines etc earning between 5-50p commission everytime. Great!

With zero job security for most, being sent home early if store is not making enough money, over working and ridiculous company policies what type of staff does sports direct attract?


1) those young without enough work experience to understand that is not how your employers are supposed to treat you.

2) those who are unable to get jobs in any other retail setting and are essentially stuck there.

3) those who don't give a toss collect their wages, do as little work as possible and go.

4) those who are only there until something else comes along.

3 out of 4 of those types don't provide the store with reliable staff, younger people will end up going to college or uni generally, people who don't care about the job will eventually get fired, however they are often so desperate to retain staff at they are kept on, and those who will leave the instant something else comes up.

Which means stores are constantly understaffed, those who are there are overworked and all for what? Minimum wage? 

The job would be more bearable if managers where good, but often they are miserable people on a power trip, deeply entrenched in the culture of the company and will take advantage of you at every opportunity, often not very intelligent and have worked their way up in the company by jumping through hoops and obeying their ridiculous commands. But managers who have worked in any other retail establishment don't last in this company. I do to know what targets or policy's management have to adhere to, but knowing sports direct it's going to be exploitative which is probably why the managers are stressed and short tempered and treat staff like garbage.

Good things about the company is that they obviously save a lot of money and making the owners very very rich, by being as stingy and draconian to staff as possible there are instances where the stores operate more efficiently. E.g you not allowed to stand around, you must always be moving and doing something, which means you constantly have to busy yourself with work. But with so many jobs that pay minimum wage there are definitely better places to work that will treat you better than sports direct.

My experience working at sports direct is quite depressing, when I started working for the company I found it relatively fun, but as time went on and I became actually good at my job, I learnt how to tidy tables quickly and efficiently, how to sort out and put delivery away, memorised the layouts for how walls and tables should be laid out and other things such as preparing and putting out new lines but I found it quite tiresome and frustrating.

First of all the management, they speak to and treat all employees like trash. regional managers will speak to area managers like trash who in turn will speak to their store managers like trash. I have been shown emails of from area managers to my store managers where they have spoken to them very rudely in capitol letters demanding that tasks be completed in impossible time constraints but managers cannot because of certain tasks that must be completed before hand and it seems people above do not understand this, these emails can come across quite threatening and managers are forced to take conference calls each week to give answers despite to ludicrous requests being made of them, however store managers in-turn then get quite angst and frustrated with employees such as myself and end up speaking to us in a very rude and blunt manner which as you can imagine does not encourage any member of staff.

These kinds of incidents were particularly annoying in my store because my former manager had no training and never worked a day on footwear in her life and as such never quite understood the individual tasks that must be done before taking up another. 

In addition to this there are what Sports Direct calls 5 star incentives, the idea is that any product with a 5* rating you as an employee can earn commission from selling ranging from 50p - £2.50. However you are forced to promote these products above any other, even if these products are inferior or not right for the customer and this I believe is morally wrong. As an example, Karrimor (which Sports Direct own) are the only running shoes you may earn commission on and as some are quite expensive you can ear quite a lot of commission on them, but they're very low quality products. Speaking as a runner I am aware that the quality of shoes is very important and if you run say 5 times a week and you pay around £80-£150 for a good pair of running shoes then they should ideally last between 9-12 months, depending on how far you run. Karrimor running shoes usually retail brand new at about £60-£80 and you'd be lucky if they lasted 2 months. I know this because after working for the company for two years I had many complaints and returns about the quality of Karrimor trainers lasting a couple of months at most, some even weeks, and eventually I simply stopped recommending them and looked to recommending New Balance, Nike, Adidas and Asics, although most Sports Direct stores (including where I worked) don't stock Asics, I assume because they'd put Karrimor to shame but I'm not sure, there is also silly rules such as "80% of the running wall must be OWN brand", and as Karrimor is the only Sports Direct owned running brand, that doesn't leave the customer a lot of choice now, does it?

So I find the commission system rewarding.... but extremely flawed and I don't find it appealing recommending rubbish products over something I KNOW for a fact will be 100% better for the customer, also I should note as an employee you are actively punished for not achieving your goals set for the day, for example £10 commission for a Saturday, I and my other colleges were told that if we did not consistently hit our targets we would NOT get any money from the store pot pay-out at the end of every 3 months which can be up to £300 for an employee. I was quite lucky to work with good mates and together we made it a fairly decent working environment but I have covered at other stores before and it's not a very friendly atmosphere.

To conclude, I do not recommend working at Sports Direct, I find the management to be border-line bullying, and compared to other retail stores I have friends work at such as Topman or Next, Sports Directs work ethics pale in comparison.

I started working for SD back when I was 17 on a ruthlessly low 3.98 an hour. It was my first job and I was eager to give it my all, I worked off and on for around 4 years at the company. It was the most soul destroying work I have ever experienced. 

Dressed in a humiliating darts team style uniform and pocketless shorts I was a footwear assistant. I helped mostly frustrated customers navigate through piles of cheep polyester clothing. 

There are a number of things I disliked about Sports Direct:
 
- A 0 hour contract that saw me in one instance go from 32 hours a week during the busy back to school period to 5 hours a week at the end of this period. If the manager doesn't like you your hours will get cut, if the store did not make enough money that month your hours will get cut, you are totally disposable. If you don't do your awful job there are plenty of other young unemployed people waiting to be taken advantage of. 

- I and most people who worked there felt undervalued and frustrated at the bureaucracy, not once was I asked about my opinions or suggestions about how things could change in a positive way. You are very much a worker ant who's task involves little thought process or consideration thus making the job unstimulating and turning your brain to mush if you spend too long there.  

- I spent most of my time stacking up shoes in order only for them to get pulled apart infront of me by customers every day, its the most tedious and demoralising job in the world. Not once did I ever feel a sense of achievement. 

- Hardly anyone was on a contract, even people who had been at the company for a long time and had been working full time hours were never offered contracts or promotions. Some of these people were working for next to minimum wage taking on large amounts of responsibly whilst receiving no bouns. This would never happen anywhere else.  

- The managers have to work unpaid overtime often to meet targets in order to receive a bonus and are under a huge amount of pressure from area managers. Most of my managers were ok but a few would go out of the way to make your life a misery. I often felt sorry for them as they never seemed to get any praise for things they did well. 

- At then end of the day we would spend at least an hour after the end of our shifts tidying the store despite this not being accounted for in our assigned shifts.

- Shifts were given the week before.

- When you would leave the store you would have to form a cue to be 'checked out'. This involved standing within the view of the camera and whilst a member of management is watching and lifting your trousers up to expose your ankles and your polo shirt to show your stomach. This is to prevent stealing. The lack of trust makes it seem like a prison. 

- The whole ethos of the company is wrong, they buy struggling brands, cheapen them and rinse them of all value while they can make money. 

- The labeling is stupid, the products are cheep enough as it is, there is no need to confuse customers by saying 'UP TO' 70% off as apposed to just stating the actually amount of discount. 

- Because alot of the brands in shop are owned by Sports Direct it gives them the power to set an outrageous recommended retail price on poor quality products thus mislead customers.

- I often felt uncomfortable as if I was misleading people and selling products I did not believe in.  

- Generally greedy without morals. 

- The music is awful. 

I could probably come up with a few more dislikes but I will instead go on to state what I did like about the job: 

- The people I worked with was the only good thing about the job, a bunch of people none of whom wanted to be there working together.

Having had a few retails jobs I thought I'd give Sports Direct a crack.
Big mistake.

Sports Direct is currently all over the news for its inhumane treatment of staff at it's warehouse. It is a scandal that in 2016 workers are being paid less than the minimum wage and stressed to the point where warehouse workers have lost limbs and even been so stressed that one gave birth in a toilet for fear of taking time off.

This should not be happening in the UK and the treatment of its retail staff also needs to be bought to light. 

I worked in one of their stores for 6 weeks. During my time there I came across many problems.

The first was the air con, the majority of air con units in our store were broken. Customers continuously complained about the heat and you'd see many get fed up and leave. Our store must've been around 30 degrees all the time, weekends when the store was full would be unbearable. Nothing was done during my time to fix the air con and with staff not being allowed to have drinks on the shop floor we were all heat exhausted and frustrated. Some staff at the store due to religious reasons cover their skin and I felt most sorry for them in the ridiculous heat as I would be sweating in shorts and t-shirt.

The back including staff-room, toilets and delivery room are even hotter, the toilets are disgusting as there are just 2 in a store with 70 employees. They are never cleaned, there is no cleaner nor rota for them to be cleaned.

In the back room there are posters displaying general rules you would expect to find in any staff room, some of the concerning one's state that if Sports Direct dismiss you for internal theft they will put up posters in your local area displaying a photo of you, what you have been fired for and that you are a thief.
Of course theft is wrong and stealing from your employer even lower but that's got to be illegal?

Most staff are lovely and they do have a really nice team however certain managers are continually rude and display bullying behavior to floor staff and this went unchecked despite complaints.

Your shift does not end at the time specified. If you finish when the store closes you will never leave on time, up to half an hour later. 
I am unclear as to whether this is paid or unpaid.

The staff rota makes no sense and is changed without management informing staff. This is incredibly confusing and leads to people arriving at the wrong time and even day to be sent back home because hours have been changed without them being notified.
This makes absolutely no sense and is frustrating if you've spent money getting to work for your shift only to find it's been cancelled or changed without your knowledge. This is made out to be the fault of the staff member.

A concern I had for customers was the food and drink we sold in store. The delivery room is incredibly filthy and hot with no air circulation and absent of the pest repellent required by all retailers stocking food and drink I would never buy any kind of food goods from any Sports Direct store.

Overall the working conditions are horrendous.
Staff are disposable and treated as such, there is no thought of their well-being.

WOULD NOT RECOMMEND

Working at Sports Direct shows you everything that sucks about working in retail. Heres a typical day: 
you clock in leave your things in the stock room and you essentially have three options: tills, footware or clothing. 

Each have their ups and and many downs, if you're on clothing prepare to contemplate your own suicide via clothes hanger because all you're doing is standing for no less than 5 hours making flaccid polo sleeves look "presentable" & folding t-shirts just for a 45 year old man and his three sons to wreck it 2 minutes later and this just repeats (and it's real fun when they ask you to get items from basically the ceiling and said sons try to knock you off your already wobbly ladder) and after that shift, sawing your own feet off with a blunt knife sounds more pleasing with the way your feet throb and your back feels like your spine is literally collapsing.

Now tills, prepare to explain to customers we don't do refunds for the gizillionth time, and even if we did, which we don't, you bought this "no fear" jersey in 2008 why are you here now??? So its basically scanning, serving and soliciting common sense to customers and being the warden of the store by radioing completed purchases to the disturbingly pervy security, fun. oh and the whole standing no leaning on the tills thing is great too for 8 straight hours. 

Lastly we have footware, arguably the most entertaining section. If you're lucky you have shoe runners getting things from the stock room for you, but even when you do, half the time you have to leave the 7 customers shoving nikes and skechers in your face to fetch the shoes yourself- sometimes from entire different floors, or you'll radio shoes in 3-4 good times and 30 minutes later you're STILL waiting, meanwhile you have 14 more customers on your neck from different sections because your colleagues on infant footware don't feel like working, and top of that lovely bit of work have fun running shoes to behind the till getting yelled at by managers and forced to pushed insoles and care sprays that LITERALLY no one wants to buy (do you seriously think anyone shopping at sports direct is looking to empty their pockets??) all while ensuring the shoe boxes are kept tidy that customers mess up for the fun of it, don't even get started on the customers and their rancid attitudes it's like they're in competition with the managers to see who can treat you like even more of a nonentity, because apparently it's your fault 6/7 of the shoes they've asked you to grab from the stock room are out of stock and of course us the staff are accusing them of stealing by being protective of the shoes and taking them to tills. And when the customers finally clear off you bet you cant sit down for a second because it's in your contract you can't do that. ever.

And even when you finally reach your one day off a week, enjoy having your phone ringing non-stop from 10am because they need you in for a busy shift, savour the guilt tripping if your answer is anything but an immediate happy yes, because for a "0 hour contract" you have very little say in your shifts.

My typical day at work would start with processing the delivery. I work primarily on the footwear department so this would involve separating the styles of shoes between senior, junior, child and infant, ladies, golf, football, rugby, hockey and running and table stock and stockroom. Once that has been done it then needs to be relocated from the ground floor into the right stockrooms. I would then start to security tag the table stock and merchandise those and the sandals ready for customers to shop. If it is needed I would put the delivery away in the stockrooms and sort out the new lines ready to be merchandised. As well as doing the delivery, if the store is open while I'm continuing with the delivery, I would be serving customers along side and making sure they have a pleasant shopping experience. There are times I would need to deal with complaints regarding footwear, such as faults found after purchasing or wrong size. 

If there is no management on the department I'm usually given the authority to act as a manager figure from the footwear manager, by ensuring that the basic requirements are met and that other team members are happy and if they need help provide them with help. If it is applicable I would sort them out their breaks to.

At my time at SPORTSDIRECT.COM I have learnt valuable and transferable professional skills such as, interpersonal skills, organisation, management, merchandising, processing stock, customer service skills and so forth. I have had a lot of responsibilities to take on in my time of work and have had to deal with a great amount of pressure from authority figures and customers and I feel have coped under pressure and gave 100% everyday.

I get on very well with co-workers and we work well as a team. I have my professional friendships with many but some have adapted to personal friendships away from work. Though within the work environment all my friendships are considered professional during opening times. I make sure the new staff feel welcome into the store and part of the team and let them aware if they need help to ask, which sets them at ease as any job can be daunting for the first few shifts.

As a cast member there is not a hard part to my job. I love working and my passion is shown within my work ethic. I enjoy keeping busy and getting things done and making sure my other team members are getting on with their jobs and asking for help. If I had to pick something that I consider hard it would selling KPIs (because we have targets) such as gel insoles for extra cushioning, puma socks, running socks to provide extra cushioning and moisture management, Karriormor running shoes that have support and cushion and are great value for money and sondico football socks. There are good and bad days but that will never set me back on enjoying my shift. Every shift I learn something new and everyone I enjoy. I encourage new challenges and encourage new skills and I am very thankful to my manager for allowing me to have a variety of experiences.

A typical day would include a team brief which includes store and personal targets set out for the day. These would be kip's and add on sales you are pushed to sell including finance (Frasers +)

Depending on the department and whether it being a delivery day or not you are tasked with tagging, putting out and pricing stock that has been delivered. Week days would include daily audits and price changes.

The work load itself is not high but as you are covering a lot of ground including serving customers and pushing unrealistic sales targets it can then become stressful at times.

If you are part time, hours are not great when its not a busy period of the calendar year for retailers as all stores go to base spend and you then suffer for it. Having worked for several different managers in several teams over the years some take it personal when you request time off when it can be busy and in such then 'punish' you by reducing your hours when you really need them. As you are on a zero hour contract, there is not much you can do and are at the mercy of your management team. 

This then creates an environment of favoritism and if you are a manager's favorite then you are given more favorable hours and generally are let off when you do not hit your sales targets for the days.

The company has stated they have moved forward into a period of 'elevation' but within the stores, everyone is under intense pressure to sell, sell and sell which is inevitably placed all on the shoulders of the lowest paid employee's. Customer service is not the number one priority but pushing add on sales are. You can provide excellent customer service and not sell much but that does not matter.

Weekly conference calls from area manager's who are now responsible for more stores basically hammer lower performing stores and then the pressure ramps up to make sure add on sales are maximized. The store manager, area manager and regional manager can all clash over how the store is set which is ridiculous as each store should be set the same. 

Staff uniform is supposed to be a freedom of choice but its basically anything black on the lower half when this is not the official wording. Each store and area make up there own policies. You also have to pay for your store zip up hoodie, this is not provided free of charge even when some stores are limiting heating to save on costs. 

The pay is decent at management level and of course you are contracted so your hours are not reduced. Depending on the store grade you are at (higher taking stores have higher grades) the more delegation you have to do. This then means some management don't do very much and just point the finger when stores perform poorly. 

If you can smile and work fast then you will make a ton of money through commission but its not for everyone. 

I don't hate my job here, it's easy and the people I work with are nice. But I do have some gripes. I work in westfield, so the hours are pretty bad. Even after a 10 o clock finish they expect you to hang around, clean everything and basically sort the shop for the next day. I wouldn't even mind, but usually we're done in 20 minutes or half an hour, but then my manager always gets all finnicky and finds ridiculous and insignificant things and makes us redo it. We are patronised all the time over the smallest things, like "WHY IS THAT SOCK BEING LEFT OUT" and usually it's because the other sock has gone missing so we can't sell it but they'll make us scour the whole shop looking for a lost and possibly non-existent sock. This is a big fat waste of time, as you can probably guess. The environment varies a lot. On busy days it's horrible, you literally don't stop and the onslaught of customers never ends. The shop gets untidy and it's annoying. On quiet days you can spend the entire 5 hour shift doing nothing. It's boring.

Management is half and half. They get things done but like I said, they are picky as hell over things that really wouldn't matter. But then, they chase the wrong people. I work on the tills, so I usually only come in for trading hours and don't do deliveries often. But half the time, the delivery people haven't actually put the stuff out so you get left with tonnes of bags behind the tills, which we then have to deal with, in between serving customers and maintaining our allocated section of the shop. But then if one tiny thing slides, we get yelled out and made to stay overtime for it. And yet if they had yelled at the delivery shift people, it wouldn't be a problem. Also, if shop floor are nowhere to be seen (which happens a lot), we have to go off tills to help customers and we get in trouble for that. Then of course if footwear messes up, like they send the wrong shoes over or the shoes don't actually show up, we take the abuse off frustrated customers. But somehow, we still get the blame. We also don't earn any commission whatsoever, yet we are forced to pedal the bags for life. You have to hit a certain percentage everyday. But if people don't want them, they don't want them. I also feel stupid asking someone buying a car air freshener if they want a bag for life, but we get threatened with investigation if we don't ask.

I have learnt a lot on the job though about attention to detail and just doing everything right the first time, but only to get the hell out of that place a bit earlier. It's good for experience in retail and I was only intending to stay for a month... I've been here six months now, how did that happen? I wouldn't advise it as a career move as you're not likely to get promoted or go anywhere within the company. But it's pretty good for a stop gap. It really isn't hard work. If you're looking for perks though, like discounts and whatever, forget it. You can get 15% off on thursdays on stuff in your size.

Dependant on who was in, depends on the day i had at work. If the only full timer was just myself if then everyone seemed relaxed but if the manager or the other full time staff were in then it was like walking on a glass floor 30 floors up. 

The two week training course was good and i met some great people from different walks of life however as mentioned in the "words cannot describe" review you dont apply pretty much anything here in store. The reason shirebrook is so perfect is because they have 20 extra staff each day- the trainee mangers ( no it wasnt spelt incorrectly that is what they call you- a lot of people found it disrespectful nevertheless they couldnt care. apparently you get the extra "a" when you have completed the course).  

The SM and AM in my store were overall quite poor. The SM was a gossip and clearly didnt want me there even though the response " i dont have an issue with you" kept being mentioned in meetings. The AM (whom i raised several concerns with) appears a decent bloke but simply doesnt follow through on anything. Funny... if your office is next to a stockroom have a listen the next time the AM and SM are in there. I did and the SM slagged me off to the high hills and the AM didnt say a word. 

My Co-workers ( the majority of the CAST) were good people most are there as a stepping stone and would happily employ if i had my own store. however the full timers i would avoid- nasty, two faced and deviant- taking pictures of things i have done wrong and texting each other.... pathetic!! One of the full timers does the rota so obviously they get the best hours (early's.. as lets be honest who really wants to work there). I myself was usually always on late shifts which sometimes i didnt mind as i didnt have to deal with them. I must also add i would not hire any of them... admittedly good at their jobs but horrible people, and actually think people like them in the store. 

Conference calls were usually boring and of no relevance apart form being told we have to work with minimum staff all the time ( and ive been on the phone for an hour- does anyone else see the funny side here). I must also say the persistant hounding to keep selling the KPI's is not nice...forcing people into buying things they do not or will not ever need.  

The hardest part of this job was the unwillingness of the full timers to help- as apparently 2 weeks in shirebrook is all i needed. There was literally no help i kid you not. 

The most enjoyable part of this job was meeting some new people and simply leaving business. Again i agree with the "words cannot describe" review as you have to have i believe a extremely strong personality, to deal with openly nasty and horrible staff.. and they say the customers are bad! ha

It's very interesting/illuminating to see another review of my local store on here from someone who still works there (I won't say which local store, as I think I may actually know the person who wrote it & I'll get myself *&* them in a heap of trouble if I start mentioning names) All I'll say is that it paints a *very* different picture of the store that I worked at.

No disrespect meant to anybody currently employed by SD, & I understand that the title of this review is fairly provocative, but I'm fairly glad to be out of there. Perhaps my experience was a one off, but my experience of working here was not a pleasant one. 

You'll get bitchiness in any workplace, of course. But it can be particularly problematic when you have a company like Sports Direct that employs a large number of staff with no guaranteed hours & employs mainly under 18's. This combination of teenage hormones & staff having to compete with each other just to ensure they got hours at-all, created a poisonous atmosphere at work most days.

As for the contentious issue of the 'zero hours contract', enough has been debated about this in the media to last a lifetime so I'll try not to go on too much, what I will say is that a zero hour contract should be a two way street, the company can't have it both ways, If they want the flexibility to not guarantee you hours week from week, then they need to afford you the flexibility to turn down hours when you can't do them. The problem is that In many cases it *isn't* a two way street, and is simply a way to employ workers with little or no protection, which is why companies who use zero hour contracts often get into bother when it comes to the courts.

In theory whether you get hours or not should simply be based on how hard you work (this IS the case in better run stores, which is why some on here have had a better time working at SD than others) however in practice, it's more often than not based on how well you get on with the core staff (i.e cliques) and/or your availability. There were plenty of hard working staff in my local store that just didn't get the hours & had to move on, whilst the core group of staff that got on well, went out drinking ect, had hours pretty much consistently.

Don't get me wrong, I'm not completely running the place down, & everyone's experience is different, people should be able to make up there own mind on a workplace, & not allow a particular individuals bad experience sway their judgement. And hey! There were some positives as well! There were some genuinely lovely people there, I got on with pretty much all the customers & I got a huge amount of customer service experience that was invaluable.
 
(and I enjoyed the late night stocktakes for some odd reason)

Top Job Titles	Average salary
Supervisor 156 salaries reported	£31,144 per year
Assistant store manager 73 salaries reported	£33,848 per year
Store manager 44 salaries reported	£34,130 per year
Direct support supervisor 2 salaries reported	£28,000 per year
Floor manager 28 salaries reported	£35,821 per year

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