Join Our Team at Bromley Court Hotel
Bromley Court Hotel is one of the largest and most established independent hotels in the area, hosting a wide range of meetings, conferences, weddings, banquets and private events throughout the year.
We are looking for an enthusiastic and experienced Meeting & Events Supervisor to help deliver exceptional guest experiences across our busy Conference & Events operation whilst supporting our wider Food & Beverage team.
This is a hands-on leadership role for someone who thrives in a fast-paced hospitality environment, enjoys leading teams from the front, and takes pride in delivering outstanding service.
About the Role
As Meeting & Events Supervisor, you will support the successful delivery of meetings, conferences, weddings, banqueting and private events across the hotel.
You will ensure event spaces are prepared to the highest standard, coordinate operational delivery on the day, supervise service teams, and maintain excellent communication between departments.
During quieter conference periods, you will also provide operational support across our restaurant and bar outlets, helping to maintain consistently high service standards throughout the hotel.
Key ResponsibilitiesMeetings & Events Operations
- Supervise conferences, meetings, weddings, banquets and private functions.
- Ensure all event rooms are set up accurately according to function sheets.
- Conduct pre-event inspections and quality checks.
- Liaise with Sales, Kitchen and the Conference & Events Manager to ensure seamless event delivery.
- Coordinate room turnarounds and event preparations.
- Ensure AV equipment, refreshments and service stations are prepared.
- Act as the operational point of contact during events.
- Support post-event breakdowns and room resets.
Restaurant & Bar Operations
- Support restaurant and bar operations when conference activity allows.
- Lead service during busy periods.
- Assist with breakfast, lunch, dinner and Sunday Lunch service.
- Support table service within bar operations.
- Work flexibly across all Food & Beverage outlets.
Team Leadership & Development
- Lead, motivate and develop Food & Beverage Assistants and Casual Team Members.
- Deliver coaching and on-the-job training.
- Conduct pre-shift briefings and communicate daily objectives.
- Create a positive, guest-focused working environment.
- Lead by example and promote high standards of service and professionalism.
Operational Standards
- Ensure all areas are maintained to exceptional presentation standards.
- Follow Health & Safety, Food Safety and hotel operating procedures.
- Complete opening and closing duties.
- Report maintenance issues promptly.
- Monitor service standards and ensure consistency across operations.
Guest Experience
- Deliver exceptional customer service at all times.
- Resolve guest concerns professionally and efficiently.
- Use guest feedback to continuously improve the customer experience.
What We're Looking ForEssential Requirements
- Previous supervisory experience within Meetings & Events, Conference & Banqueting, or Hotel Food & Beverage operations.
- Experience supervising conferences, weddings and private events.
- Strong organisational and leadership skills.
- Excellent communication and interpersonal skills.
- A proactive, guest-focused approach.
- Knowledge of Health & Safety and Food Safety requirements.
- Flexibility to work evenings, weekends and busy event periods.
Desirable
- Experience using hotel systems.
- Understanding of licensing regulations.
- Experience working within a hotel environment.
What Success Looks Like
- Events delivered smoothly and professionally.
- Function rooms prepared accurately and on time.
- Positive guest feedback and high customer satisfaction.
- Strong teamwork and communication across departments.
- Consistently high standards throughout Meetings & Events and Food & Beverage operations.
Why Join Bromley Court Hotel?
- Work within a respected and established hospitality venue.
- Be part of a supportive management team.
- Opportunities for development and progression.
- Varied role across events, weddings, conferences and Food & Beverage operations.
- A chance to make a real impact on the guest experience.
If you're passionate about hospitality, enjoy leading teams, and want to play a key role in delivering memorable events, we'd love to hear from you.
Apply today and become part of the Bromley Court Hotel team.
Pay: £29,000.00 per year
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Ability to commute/relocate:
- Bromley BR1 4JD: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have previous Conference and Banqueting Experience
Experience:
- Supervising: 2 years (preferred)
Work Location: In person
