Role Purpose
RDX INC LIMITED requires an Executive Assistant to provide administrative, secretarial and operational support to the company’s director, management team and internal departments. The role is required due to the company’s increasing operational workload, including manufacturing support, product returns, repair/refurbishment administration, customer communications, supplier coordination and general business administration.
Main Duties and Responsibilities
1. To act as a first point of contact for the director, management team, internal departments, suppliers and external business contacts.
2. To manage incoming telephone calls, emails, messages and correspondence, ensuring that matters are recorded, prioritised and referred to the appropriate person or department.
3. To maintain and update business diaries, appointments, meetings, management schedules and operational deadlines.
4. To prepare, organise and maintain electronic and paper records relating to customer enquiries, supplier communications, product returns, repairs, quality control updates and internal administrative matters.
5. To coordinate cross-functional management activities between warehouse, procurement, quality assurance and product development teams
6. To maintain management dashboards and operational action trackers.
7. To coordinate implementation progress of Microsoft Dynamics 365 ERP across departments.
8. To monitor supplier documentation and commercial deadlines, further maintain records relating to product compliance, technical documentation and international federation correspondence.
9. To coordinate product launch schedules with internal departments and assist directors with strategic reports and management information packs.
10. To coordinate operational meetings involving overseas manufacturing partners.
11. To help maintain an organised administrative workflow across the company’s manufacturing, warehouse, sales, customer support and operations functions.
Skills, Experience and Knowledge Required
The role requires experience in an executive assistant, personal assistant, secretary or administrative support role.
The employee must have strong written and verbal communication skills, good organisational ability, diary management experience and the ability to prioritise multiple tasks.
The employee should be confident using Microsoft Office or similar business software and should be able to prepare documents, correspondence, records and internal reports accurately.
The role requires discretion, attention to detail, time management, professionalism and the ability to support management in a busy business environment.
Pay: £31,300.00 per year
Benefits:
- Discounted or free food
- UK visa sponsorship
Work Location: In person
