Location: Nottingham (NG1) – office based during probation, hybrid thereafter (3 days office / 2 days home on a full-time pattern, pro-rated for part-time)
Job Type: Full-time or part-time considered
Salary: £28,000 – £31,000 FTE (pro-rated for part-time hours)
Benefits: 25 days annual leave + bank holidays, plus your birthday off, private medical insurance, regular social events
About Bright Beany
Bright Beany is a Nottingham-based virtual finance department and accounting practice registered with the ICAEW. We provide bespoke, hands-on finance and accounting services to small and growing businesses, from day-to-day bookkeeping through to strategic financial support. Our mission is simple: make a real difference to small businesses.
We are not a traditional accountancy practice. We operate as an embedded finance partner for our clients, working across the full breadth of accounting and finance – bookkeeping, payroll, insightful management reporting, forecasting and budgeting, compliance, tax and advisory. Our aim is to be a genuine one-stop shop: part of our clients’ businesses and teams, not a supplier at arm’s length.
We work with established, growing and scaling UK limited companies who want a finance partner that looks ahead with them rather than a set of accounts once a year.
Our Values
Our values shape how we work, who we work with and how we treat each other. They are the standard we hold ourselves to every day:
People first, always. We treat everyone with fairness and kindness. We champion inclusion, support healthy balance, and care about our team, our clients and our wider community.
Do what’s right, even when it’s hard. We stay honest, ethical and professional. We take on work we’re genuinely qualified for, protect confidentiality and stand by our principles – no shortcuts, no compromises.
Own it. Learn from it. Grow with it. We take responsibility, communicate openly and learn from our wins and our mistakes. We ask questions early, help each other out and take pride in doing great work.
Solve problems together. We’re proactive, curious partners who look ahead and add value. We use our expertise and digital tools to make things clearer, easier and more useful for the people we work with.
Raise the bar. We deliver quality every time. Accuracy and professionalism matter to us, and we always look for smarter, better ways to work without losing sight of ethics or deadlines.
The Role
This role keeps everything running smoothly behind the scenes while being a friendly first point of contact for our clients. You’ll be the connection between our clients, our team and other organisations – making sure information flows, deadlines are met, and clients feel looked after from the very first conversation.
Because we work as an embedded finance department rather than a traditional practice, this is a broad role with real variety. You’ll see how a modern accounting firm runs from the inside, and you’ll have a genuine say in how we improve it.
Key Responsibilities
Client Onboarding and Compliance
· Manage the onboarding of new clients from first contact through to go-live, making the process feel simple and well organised.
· Preparing anti-money laundering and client due diligence checks, keeping records complete.
· Prepare and issue engagement letters and supporting documentation, and track them through to signature.
· Handle professional clearance and handover with outgoing accountants, chasing information and keeping the transition on track.
· Manage HMRC and Companies House administration, including agent authorisations, client detail updates and confirmation statements.
Client Communication and Relationships
· Be the first friendly voice our clients hear, building trust from the very first interaction.
· Communicate professionally by email, telephone and video call, and keep clients updated on progress.
· Request information, follow up outstanding queries and make sure nothing is left waiting.
· Coordinate diaries and meetings – scheduling calls, issuing reminders and pulling together the documents or reports needed.
· Handle client and business information accurately, professionally and confidentially at all times.
Practice Administration and Data
· Maintain our client database and practice management records so they are accurate, current and reliable.
· Monitor deadlines and workflow, flagging anything at risk before it becomes a problem.
· Manage shared inboxes, correspondence, letters and forms, and provide general administrative support to the team.
· Spot anything that looks out of place in our records or processes and raise it early.
Systems and Continuous Improvement
· Work confidently in our digital toolset, including Xero, Dext and our practice management and workflow systems.
· Identify and suggest ways to make our processes smoother, faster and clearer for clients and colleagues.
· Help document and embed new ways of working as the practice grows.
· Take increasing ownership of your areas as your knowledge and confidence develop.
What We’re Looking For
This role will suit someone who:
· Puts people first – treats clients and colleagues with fairness, kindness and respect.
· Does what’s right – honest, professional and careful with confidential information, even under pressure.
· Takes ownership – responds constructively to feedback, communicates openly and raises questions early.
· Solves problems – curious, proactive and happy to look for a better way rather than waiting to be asked.
· Raises the bar – takes pride in accurate, high-quality work and cares about deadlines.
Skills and Experience
· Previous office-based administrative experience – a professional services or accountancy practice background is ideal but not essential.
· A natural organiser with strong attention to detail and the ability to manage competing deadlines.
· Clear and professional written and verbal communication skills.
· Client-facing experience and confidence in building relationships.
· Tech-savvy and comfortable learning new systems – experience of Xero, Dext or practice management software is an advantage (we love automation).
· Trustworthy and discreet when handling confidential client information.
· A proactive, can-do approach and the resilience to keep several plates spinning.
What You’ll Get From Us
· A supportive, collaborative team who genuinely value each other.
· £28,000 – £31,000 FTE, pro-rated for part-time hours.
· 25 days annual leave plus bank holidays, and your birthday off every year.
· Private medical insurance.
· Hybrid working after probation.
· Regular social events.
· Investment in your development, including relevant training and qualifications where appropriate.
Development and Progression
We are growing, and this role will grow with us. You’ll gain a broad understanding of how a modern practice operates and how an embedded finance department supports its clients. As your knowledge and confidence develop you’ll take on greater ownership – whether that is leading our onboarding process end to end, taking responsibility for practice systems and workflow, or supporting new team members as the firm expands. Where you want to build formal qualifications, we will support that conversation.
Pay: £28,000.00-£31,000.00 per year
Benefits:
- Casual dress
- Company events
- Private medical insurance
Application question(s):
- Will you be able to reliably commute or relocate to Nottingham for this job?
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Nottingham NG1 2AS
