As a Service Delivery Lead, you'll play a critical role in keeping National Grid's digital services running smoothly, securely, and efficiently. You'll lead the end-to-end delivery of key business services, platforms, and applications, ensuring they remain resilient, high-performing, and aligned to business needs.
Working across product, platform, and supplier teams, you'll champion service excellence, drive continual improvement, and use data-driven insights to enhance customer experience, reduce risk, and improve service performance. This is a fantastic opportunity to influence how technology services are delivered across a complex and business-critical environment that supports the UK's energy future.
