Job Summary
We are seeking a motivated and experienced Café Supervisor to oversee daily operations within our vibrant café environment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and extensive experience in food preparation and service. This role offers an excellent opportunity to manage a dynamic team, ensure high standards of food safety and quality, and deliver exceptional customer experiences. The Café Supervisor will be responsible for supervising staff, maintaining operational efficiency, and upholding our commitment to outstanding service.
Duties
- Supervise and coordinate the daily activities of café staff, ensuring smooth operation during shifts
- Oversee food preparation and cooking processes, maintaining high standards of quality and presentation
- Assist in the preparation of menu items, including specialised food production and culinary tasks
- Manage team schedules, delegate tasks effectively, and motivate staff to achieve performance targets
- Ensure compliance with food safety regulations and hygiene standards across all areas of the café
- Monitor stock levels, place orders as necessary, and manage inventory to minimise waste
- Deliver excellent customer service by addressing enquiries and resolving any issues promptly
- Train new team members in food service procedures, safety protocols, and customer engagement
- Maintain cleanliness of the kitchen and service areas in accordance with health regulations
- Support the implementation of promotional activities and special events within the café
Qualifications
- Proven experience in restaurant or hospitality environments, with a focus on food preparation, serving, or kitchen operations
- Supervising experience within a café or restaurant setting is highly desirable
- Strong leadership skills with the ability to manage a diverse team effectively
- Knowledge of food safety standards and best practices in food production and hygiene
- Excellent organisational skills with the ability to multitask in a fast-paced environment
- Experience with culinary techniques, barista skills, or hotel hospitality is advantageous
- Good communication skills with a friendly and professional demeanour
- Previous experience in supervising or managing teams within a hospitality setting is preferred
This role offers an engaging environment for individuals passionate about culinary arts and customer service. We value dedication, teamwork, and a proactive approach to leadership. Join us to contribute to creating memorable experiences for our guests while developing your career within the hospitality industry.
Pay: £13.71 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
Work Location: In person
