Role Overview
We are looking for a reliable, professional, and customer-focused Evening & Weekend Security Host to help ensure the safety, security, and smooth operation of the club during busy periods. The successful candidate will provide a welcoming presence for members and guests while maintaining a safe and secure environment.
An SIA Door Supervisor licence is preferred; however, applications from individuals with relevant experience who are willing to obtain the qualification will also be considered.
Key Responsibilities
- Welcome members and guests in a friendly and professional manner.
- Monitor access to the club, ensuring only authorised members and visitors enter the premises.
- Respond calmly and professionally to incidents, disturbances, or emergencies.
- Assist in managing customer behaviour and resolve issues with tact and professionalism.
- Support the Duty Manager with closing procedures and securing the premises.
- Complete incident reports accurately and promptly.
- Liaise with emergency services when required.
- Ensure all health and safety procedures are followed.
- Provide excellent customer service while maintaining a visible security presence.
- Assist with club events to ensure they run safely and efficiently.
- Report maintenance or safety hazards to the relevant department.
Essential Skills & Experience
- Excellent communication and interpersonal skills.
- Calm, confident, and professional under pressure.
- Strong observational and problem-solving abilities.
- Reliable, punctual, and trustworthy.
- Ability to work independently and as part of a team.
- Good understanding of customer service.
- Flexible approach to working evenings, weekends, and bank holidays.
Desirable Qualifications
- Valid SIA Door Supervisor Licence (preferred).
- First Aid at Work qualification.
- Previous experience in security, hospitality, leisure, or customer service.
- Experience working within a members' club, hospitality, or event venue.
What We Offer
- Competitive hourly rate.
- Flexible evening and weekend shifts.
- Friendly and supportive working environment.
Personal Attributes
The successful candidate will be approachable, professional, and dependable, with the confidence to handle challenging situations while delivering outstanding customer service. They will take pride in maintaining a safe and welcoming environment for all members, guests, and staff.
Pay: £13.00-£15.00 per hour
Benefits:
- Discounted or free food
- Free parking
- On-site parking
Work Location: In person
