Job Summary:
Datalec Precision Installations (DPI) is a leading provider of data centre design, supply, build, and managed services. We are committed to delivering seamless and integrated solutions for data centre operators worldwide. Our team is dedicated to maintaining high standards of service and excellence in every project we undertake.
We are seeking a HR Business Partner (Operations) to join our team. This role is responsible for overseeing and delivering all day-to-day HR operational activities across the business, ensuring an efficient, compliant and employee-focused HR service. The role acts as a trusted partner to managers and employees, providing expert guidance on employee relations, employment legislation, policy development, compliance obligations and organisational change initiatives.
The position will lead the continuous improvement of HR processes, policies and systems while supporting international business operations to ensure compliance with local employment legislation and company standards across multiple jurisdictions.
Core Duties & Responsibilities
· Oversee and support all HR operational activities and BAU HR processes across the employee lifecycle.
· Manage the effective administration of employee lifecycle activities, including onboarding, contractual changes, absence management and offboarding.
· Continuously review and improve HR service delivery, systems, processes and operational effectiveness.
· Maintain accurate employee records and ensure compliance with data protection legislation and company requirements.
· Work closely with and build relationships with internal stakeholders across the business and the wider HR team to ensure the integrity, accuracy and effective management of HR data and change management programmes.
· Manage, oversee and support employee relations matters, including disciplinary, grievance, capability, absence and performance management processes.
· Provide practical, commercially focused and legally compliant advice and feedback to managers and employees on employee relations issues.
· Minimise organisational risk and escalation through proactive case management and timely HR intervention.
· Support conflict resolution and initiatives that promote positive employee relations, employee engagement and a strong workplace culture.
· Create, review and maintain HR policies, procedures, processes, templates etc employee handbooks and supporting documentation, ensuring legal compliance.
· Support compliance with local labour laws, statutory requirements, employment regulations and company standards across multiple regions, providing advice and guidance on international employment matters including cross-border employee issues, cultural considerations and global mobility requirements.
· Liaise with external legal advisers and specialist providers as required.
· Support and conduct internal and external compliance reviews and implement any resulting recommendations e.g. periodic HR practices, documentation and records, Payroll, HMRC, ISO.
· Lead and support HR projects aimed at enhancing operational effectiveness, employee experience, compliance and business performance.
· Support organisational change programmes, restructures, acquisitions, integrations and business transformation projects.
· Analyse HR data, metrics and trends to identify risks, opportunities and continuous improvement initiatives.
· Support the implementation, optimisation and ongoing enhancement of HR technology and systems.
· Coach and support managers on people management best practice, policy application and employment legislation, facilitating training where required.
· Proactively provide regular updates, reports and insights to the Head of HR, escalating risks and significant issues where appropriate.
· Ensure decision-making is consistent, fair, commercially sound and aligned with company values, policies and legal obligations.
· Represent the business, upholding our core values and behaviours with all internal and external customers, clients and third parties.
· Maintain business and client confidentiality, adhering to applicable Data Protection regulations and Information Security Standards in line with company, and group policies and procedures.
Qualifications: Skills and Experience
· Proven experience as an HR Business Partner, Senior ER Specialist, Generalist or HR Manager in a complex, fast-paced environment
· Excellent knowledge of employment law and employee relations practices and ability to manage independently.
· Understanding of global compliance and employment frameworks (desirable).
· Excellent stakeholder management and the ability to influence at senior levels.
· High emotional intelligence, integrity, resilience, and sound judgement
· Strong analytical and problem-solving abilities.
· High levels of discretion and confidentiality.
· Excellent communication and organisational skills.
· Proficiency in HRIS and Microsoft Office applications, SharePoint and automation desirable.
· Ideally CIPD Level 5 or equivalent qualification/experience.
Values & Behaviours:
DPI Values
Dedication, Precision, Integrity
Behaviours
· Inspiration - Has a clear vision of where to go and the ability to articulate it. Empowers people to implement our vision and strategy. Great communicator who captures the imagination, generating trust and commitment.
· Team Spirit - Thinks about "we" not "me"; we do this together. Brings purpose to the team to make it a cohesive unit. Knows when to seek help and when to give it. Prepared to take action to address issues for the good of the team and celebrate others' successes.
· Self-Awareness - Emotionally intelligent; has empathy for others and gets the best out of people by meeting them on their terms. Great at building rapport with colleagues and customers; knows that their behavior impacts on the performance of others and adapts approach to achieve the best results.
· Achievement - Always striving to be the best and consistently delivers. High performer: bringing high energy, competence and making the right decisions to get things done.
· Tenacity - Relentless in the pursuit of their goals. Excellent at solving problems and overcoming obstacles; seeing the challenges before others see them and taking action, to avoid them becoming problems. Sees setbacks as opportunities and becomes stronger in adversity.
· Influence - Highly skilled at getting others committed to the goal. Confident, enthusiastic and encourages creativity. Understands the needs of stakeholders and as a result, engages them.
Our Vision
· To compete at the highest standards in data center fit-out, MEP construction and managed services throughout Europe and beyond.
Our Mission
· Continue to develop and deliver products and services unparalleled in terms of quality.
· Retain our clients, broaden our breadth of service, identifying closely with their changing requirements.
· Execute a robust H&S and Wellbeing strategy. Consider and implement wherever possible initiatives that relate to environmental improvements.
Our Strategy
· People - Build an organisation capable of managing the business we will become. Recruit and retain and develop the best industry professionals. Health, Safety and Wellbeing remain paramount, for our employees and clients.
· Products - must address an industry need. We must have differentiators such as assured quality, modularisation, and off-site construction techniques. Datatec’s commitment to quality is unsurpassed in the industry, we seek perfection. New products and services must be delivered to the same exacting standards.
· Purpose - relates both to our clients and our organisation. We need to understand both how to be able to confidently present our solutions and product strategy to the market. Separately, we create a working environment that promotes and rewards employees fairly, actively supporting a culture of transparency and mutual respect.
Benefits:
- Company events
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Application question(s):
- Are your CIPD Level 5 or equivalent qualified?
Experience:
- Employee Relations: 5 years (required)
Work Location: In person
