We have an exciting opportunity within our established Claims function for a Claims Handler who is looking to grow their career and support our goal to provide the best Claims handling service within our industry. How you develop is up to you, but we’ll make it our job to notice, nurture and support your ambitions and the scope to progress within our company is vast. There will be multiple opportunities to grow your skills and develop in the role with the ability to shape and influence how our Claims function works.
It is essential that you a bring with you a passion for supporting customers and delivering excellent service with ability to be empathetic and resilient. You will need an eye for detail and willingness to embrace best practice and collaborate with your team with the knowledge to deal effectively with all claims allocated, following company policy as well as ensuring our procedures and regulatory requirements are adhered to at all times.
This is what we are looking for from you:
- Claims handling experience is desirable but not essential
- Good IT skills with experience Microsoft excel & word
- Excellent customer services skills & telephone manner
- Ability to work well under pressure, ensuring deadlines are met
- Courage to challenge behaviours/attitudes
- Strong organisational skills
- Understanding of the general Insurance principles and practice
- Class of risk, product and market knowledge
- General Insurance regulation & business ethics knowledge
What we offer you!
You would be joining a fast paced, flexible and challenging business who are obsessed with caring about their people and customers and a team who are passionate about what they do and celebrating diversity. We offer a fantastic and inclusive culture, bonus and participation in our annual Awards. You will also have access to wellbeing programs, sick pay and fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurant etc.
Further benefits include:
- A good work life balance with core hours being between Monday to Friday 8:30am to 5pm
- Competitive salary based on experience
- Life Assurance at X4 of your base salary
- Group Income Protection
- Simplyhealth Cash plan
- Generous Annual Leave entitlement (and the option to buy or sell up to 3 days per year)
- Employer pension contribution of 6% (providing you, the Employee provides 2%)
- Hybrid working once initial training period completed
Pay: Up to £28,000.00 per year
Benefits:
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Work Location: Hybrid remote in Belfast BT6 9HL
