Lead Fishmonger & Shop Supervisor
The Fresh Fish Shop – Bermondsey, London SE16
£16–£18 per hour, depending on experience
Fridays and Saturdays, 7:00am–3:30pm
Optional full-time hours available Tuesday to Saturday
Performance-related bonus
Take ownership of an independent premium fish shop
The Fresh Fish Shop is looking for an experienced and commercially minded Lead Fishmonger & Shop Supervisor to take ownership of our busy Bermondsey shop every Friday and Saturday.
This is much more than a standard counter position. We want someone with genuine fishmongery and knife skills who can create a fantastic-looking shop, serve and advise customers confidently, develop value-added products and help us unlock the shop’s considerable potential.
We are a growing independent seafood business supplying retail, wholesale and online customers across London. The Bermondsey shop has an established and loyal customer base, strong products and significant opportunity for further growth.
For the right person, this is an opportunity to make a real mark within a small business: introducing new ideas, developing products, building customer relationships and being rewarded for improving the shop’s performance.
The role
You will be responsible for leading the shop across Friday and Saturday, working independently on Friday and supervising a shop assistant on Saturday.
Your responsibilities will include:
- Setting up a fresh, abundant and visually impressive seafood counter.
- Preparing, filleting, trimming, pin-boning and portioning fish to a high standard.
- Serving customers and providing confident advice on species, portions and cooking methods.
- Actively increasing sales through recommendations, upselling and excellent product knowledge.
- Preparing seafood kebabs, marinades, oven-ready products and seasonal specials.
- Making sure the right stock is available for each weekend.
- Monitoring bestsellers, customer requests, slow-moving products and potential shortages.
- Maintaining accurate pricing, labelling, traceability and food-safety records.
- Managing stock carefully and keeping waste under control.
- Maintaining exceptional standards of cleanliness, organisation and presentation.
- Supervising and directing the Saturday shop assistant.
- Sharing ideas for new products, promotions and improvements.
- Providing a short weekly update on shop performance, customer feedback, stock and opportunities.
You will have the freedom to suggest new products, improve the counter and introduce ideas that can increase sales and give customers an outstanding experience.
What we are looking for
Professional knife skills are essential. You must have previous experience as a fishmonger or in another professional food environment involving strong fish-preparation skills.
You should have:
- Previous fishmongery, seafood preparation or relevant professional kitchen experience.
- Confident and safe knife skills.
- Experience filleting, portioning and preparing fish for customers.
- A strong understanding of seafood quality, freshness, handling and storage.
- Excellent food-hygiene and cleanliness standards.
- A warm, confident and engaging manner with customers.
- The ability to recommend products and explain how to prepare and cook them.
- A commercial mindset and genuine interest in increasing sales.
- The confidence to work independently and take responsibility for the shop.
- Reliability, initiative and pride in your work.
- The ability to reach Bermondsey for a 7:00am start.
Experience supervising a shop, counter or small team would be beneficial, although attitude, initiative and relevant practical skills are equally important.
Applications from experienced chefs or butchers with strong knife skills and significant fish-preparation experience will also be considered.
Hours
The core position is:
- Friday: 7:00am–3:30pm
- Saturday: 7:00am–3:30pm
- 30-minute unpaid break each day
- 16 guaranteed paid hours per week
For candidates seeking a full-time position, additional hours are available within our wholesale seafood operation from Tuesday to Thursday. This can provide a full Tuesday-to-Saturday working week, combining wholesale preparation and fulfilment with responsibility for the retail shop.
Please state in your application whether you are interested in the part-time position or the full-time Tuesday-to-Saturday opportunity.
Pay and rewards
- £16–£18 per hour, depending on experience and capability.
- Performance-related bonus based on agreed shop sales and standards.
- Guaranteed and predictable weekly hours.
- Opportunity to earn more by helping grow sales and average customer spend.
- Training in our products, procedures and food-safety systems.
- Opportunity to influence the shop’s product range, displays and weekend specials.
- Potential for additional hours within wholesale production, events and seasonal periods.
- Genuine opportunity to grow with an ambitious independent food business.
The upper end of the pay range is available to someone who can demonstrate strong fishmongery skills, excellent customer service and the ability to take full commercial ownership of the shop.
About The Fresh Fish Shop
The Fresh Fish Shop is an established independent seafood business operating across retail, wholesale, online sales and food production.
We are passionate about excellent-quality seafood, knowledgeable customer service and products that make it easier and more exciting for customers to cook fish at home.
We are now investing in the next stage of our Bermondsey shop. We need someone who will treat it with pride, bring energy and ideas, and help us make it one of London’s best independent seafood shopping experiences.
How to apply
Please send your CV together with a short note explaining:
- Your previous fishmongery or professional knife experience.
- The types of fish preparation you can carry out confidently.
- Your experience serving customers or running a food counter.
- Why you are interested in taking ownership of this opportunity.
- Whether you are applying for the part-time or full-time position.
Shortlisted candidates will be invited to meet us at the shop and complete a paid practical trial.
Pay: £16.00-£18.00 per hour
Expected hours: 16.0 – 40.0 per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
