Job Overview - Introduction & Role Summary
Are you a practical, personable, and versatile property professional ready to lead estate transformation? Plymouth Science Park is seeking an Estates Project Manager & Operations Coordinator to bridge the gap between strategic asset improvement and fast-paced operational delivery.
In this role, you will take ownership of vital catch-up CapEx renovation projects while acting as a crucial solution broker for a busy team managing 15 high-profile buildings across our 25-acre campus. Because much of our Soft FM (cleaning, security) and planned preventative maintenance (PPM) are outsourced, this is not a desk-bound role. Success hinges on your ability to be out on the estate—coordinating external subcontractors, building relationships with our diverse commercial tenant community, and responding dynamically to daily operational estate needs.
Why Join PSP? (Benefits)
- Salary: £40,000 – £45,000 per annum
- Pension: Outstanding 9.3% employer pension contribution
- Holiday: 26 days paid annual leave (including a day for your birthday) plus statutory bank holidays
- Perks: Free on-site parking and access to premium amenities on a premier, innovation-driven science and technology campus.
Key Responsibilities
Project Management & Solution Brokering
- CapEx Delivery: Plan, execute, and deliver multiple concurrent building renovation, repair, and lifecycle refurbishment projects (typically valued between £10,000 and £100,000) from inception to handover.
- Friction Resolution: Broker practical solutions between high-value tenants, operational staff, and contractors to minimize disruption during capital and estate works.
- Financial Control: Manage project budgets, timelines, procurement processes, and expenditure tracking in line with park standards.
Operations & Subcontractor Coordination
- Contractor Performance: Supervise and hold accountable outsourced Facility Management partners across all 15 buildings to ensure strict SLA and KPI compliance.
- Site Liaison: Act as the primary on-site contact for contractors, ensuring they have appropriate access and fully understand park site requirements.
- Responsive Escalation: Coordinate reactive maintenance requests and unexpected estate issues that fall outside standard contractor remits.
Tenant Support & Environment Protection
- Proactive Communication: Provide commercial tenants with clear, polite, and timely updates regarding planned works, asset changes, or temporary service interruptions.
- Impact Mitigation: Monitor site walkthroughs to manage noise, dust, contractor traffic, and general housekeeping to protect our innovative research, health-tech, and defence tenants.
Compliance & Project Administration
- Safety & Documentation: Maintain highly organized project files, correspondence, statutory compliance records, risk assessments, and health and safety documentation.
This Role is Right For You If You Have...
- Experience: 3+ years within estates management, commercial building surveying, construction coordination, or a senior FM contractor-management role.
- Project Track Record: Proven experience supporting or managing minor works, building fabric repairs, and capital expenditure (CapEx) refurbishments.
- Subcontractor Expertise: Exceptional skills in managing outsourced Soft and Hard FM contracts.
- Communication Skills: The ability to stay calm, patient, and professional when brokering compromises between contractors, tenants and stakeholders.
- Qualifications (Desirable): An HNC/HND in Building Studies minimum or equivalent and a relevant professional certification .
- Licence: A full UK driving licence.
Our Values
Our values—Innovation, Growth, People-Focused, Integrity, and Collaboration—underpin everything we do. Because estate projects directly impact our tenants' working environments, how you communicate and behave is just as important as the project paperwork.
Interested?
Please send your CV, together with a short cover note explaining your relevant experience, availability to start, and why this hybrid project/operations role fits your career path.
No agencies at this time, please.
Pay: £40,000.00-£45,000.00 per year
Benefits:
- Additional leave
- Company pension
- Free parking
- Life insurance
- On-site parking
Experience:
- Estates management: 3 years (preferred)
Language:
Work Location: In person
