Job Summary
We are currently looking for a Service Receptionist to join our busy garage in Airdrie
In this role, you will serve as part of the first point of contact for customers, ensuring a positive and efficient experience from the moment they arrive.
Duties
- Greet customers warmly as they arrive, creating a friendly and professional first impression
- Working on front counter and dealing with customers on the phone or in person
- Handle cash transactions accurately, including processing payments and issuing receipts
- Maintain organized records of service appointments, customer interactions, and transactions
- Assist with answering phone inquiries, scheduling appointments, and providing exceptional customer support
- Assist Service Manager to ensure smooth running of service desk
- Purchase ledger duties (including matching up purchases and statements)
- Credit control duties
Skills
- Strong customer service skills with a positive attitude and excellent communication abilities
- Excellent written and verbal communication skills
- Proficiency in cash handling, payment processing, and basic administrative tasks
- Organized with attention to detail to manage multiple tasks efficiently in a fast-paced environment
- Ability to work collaboratively with team members and adapt to changing priorities
- Experience in the Motor Trade would be advantageous but not essential
Monday - Friday
8am - 5pm
Pay: £26,500.00-£30,000.00 per year
Work Location: In person
