Training Manager
Contract: Healthcare
Location: London, SW10 9NH
Hours of work: 37.5
Contract Type: Permanent
We are seeking a Training Manager responsible for ensuring the timely training of all employees, equipping them with the tools and knowledge needed to carry out their roles with confidence and skill.
The successful candidate will work closely with managers to identify training gaps, create development plans and enhance the overall training offer.
Job Description
We are looking for an individual who can build strong relationships with Trust representatives, deliver collaborative training sessions and maintain accurate training records.
This role plays a key part in driving continuous learning, ensuring compliance, and supporting the ongoing development of teams across multiple sites.
Key Responsibilities
- Manage the training of FRC teams through the Super Academy at West Middlesex Hospital, on-site training at CHW and RMH, and eLearning
- Report training figures to Trusts on a monthly basis
- Liaise with all sites to ensure training compliance targets are met
- Innovate training content and delivery methods to empower frontline employees
- Organise and manage all training-related queries and discussions with managers and operational teams
- Ensure training is effectively managed and coordinated in line with Trust specification and business requirements
- Deliver refresher cultural change sessions and Placemaker Pathway training
- Develop strong relationships with hospital staff to support service satisfaction
- Maintain up-to-date training records within the learning management system and arrange refresher training as required
Professional and Personal Competencies/Qualifications
- Ability to communicate information, ideas and instructions clearly and effectively
- Strong listening skills with attention to relevant detail
- Experience leading, developing and managing training programmes
- Ability to motivate and engage employees
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
To find out more about what we do go here - https://www.uk.issworld.com/
Work Location: In person
