Job Summary
We are looking for a number of Sales Support colleagues to work with our Strategic and Developing market.
This is an exciting time to join a growing and thriving business as we expand our offices into Germany and the U.S.
Duties
- Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences.
- Engage with clients to gather feedback, address inquiries, and provide solutions.
- Maintain accurate and up-to-date records of customer interactions in our CRM system.
- Ensure compliance with internal best practice processes.
- Work in collaboration with internal departments such as finance, logistics, sales and purchasing.
- Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs.
- To undertake additional duties that may be required from time to time.
Skills
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.
- Quick thinker, methodical with the ability to multitask and prioritise work
- Ability to work well as part of a team and the ability on your own to work using initiative to problem solve.
- Strong IT skills including knowledge of Microsoft Office applications.
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Work Location: In person
