We are recruiting for a Senior Claims Adjuster - Casualty, on behalf of an extremely well-regarded London Market Insurer.
Key Responsibilities
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Evaluating and processing claims estimates and paid claims values accurately and in a timely manner.
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Investigating and resolving complex claims of a specialist nature, providing excellent service with minimal leakage.
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Managing estimates and billings calculated by clients and brokers, resolving discrepancies promptly.
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Identifying and addressing coverage issues to ensure company liability aligns with contractual commitments.
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Pursuing subrogation, contribution, and other recovery opportunities.
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Producing regular statistical and analytical claims information for effective monitoring and decision-making.
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Acting as a referral point for other team members, providing guidance and support on specific tasks or complex claims.
Key Requirements
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Extensive knowledge of technical claims handling in a group claims function within a regulated environment.
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Strong understanding of delegated and third-party claims management from technical, commercial, and operational perspectives.
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Excellent interpersonal and communication skills, with the ability to build constructive relationships across teams and stakeholders.
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Proficiency in MS Office applications (Word, Excel, PowerPoint) and the ability to produce detailed reports and management information.
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Strong problem-solving, investigative, and negotiation skills, with a customer-oriented approach.
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Proven track record in managing complex and disputed claims matters, providing expert guidance and opinion.
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Recognised qualifications and/or practical knowledge of the insurance regulatory framework.
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