The Role
As a Care Coordinator, you will play a vital role in the day-to-day operation of our domiciliary care service. Working closely with the Registered Manager, you will ensure that care packages are delivered safely, efficiently, and in line with each individual's assessed needs and preferences.
Key Responsibilities
- Coordinate and schedule care visits efficiently using electronic rostering systems.
- Ensure continuity of care by matching care professionals with clients based on their skills, experience, and preferences.
- Monitor daily service delivery and respond promptly to changes, emergencies, or staffing issues.
- Liaise professionally with clients, families, local authorities, NHS professionals, and other stakeholders.
- Support the assessment, review, and implementation of person-centred care plans.
- Maintain accurate electronic records and documentation.
- Assist with care staff recruitment, onboarding, induction, and competency monitoring.
- Support supervision, spot checks, and performance monitoring of care staff.
- Participate in the on-call rota and provide operational support outside normal working hours when required.
- Ensure care delivery complies with relevant legislation, safeguarding responsibilities, infection prevention requirements, and company policies.
- Promote a positive culture focused on quality, dignity, equality, and continuous improvement.
Essential Requirements
- Minimum 2 years' experience as a Care Coordinator within a UK domiciliary care service.
- Good understanding of CQC Fundamental Standards and domiciliary care regulations.
- Experience using electronic care planning and rostering systems.
- Excellent organisational, communication, and problem-solving skills.
- Ability to work under pressure while maintaining high standards.
- Strong IT skills, including Microsoft Office.
- Full UK driving licence and access to a vehicle.
- Right to work in the UK.
Essential
- NVQ/QCF Level 3 in Health & Social Care (Level 5 desirable or willingness to work towards).
- Experience working with local authority and NHS commissioned services.
- Knowledge of capacity, consent, safeguarding, and risk management.
- Experience supporting quality assurance and audits.
What We Offer
- Competitive salary
- Paid annual leave
- Ongoing training and professional development
- Career progression opportunities
- Supportive and friendly management team
Our Commitment to Safe Recruitment
Employment is subject to satisfactory references, an Enhanced DBS check, proof of right to work in the UK, and other pre-employment checks in line with safer recruitment practices. We are committed to recruiting individuals who demonstrate the skills, competence, and values required to provide safe, high-quality care.
Equality, Diversity and Inclusion
We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Apply Today
If you are an experienced Care Coordinator who is passionate about delivering exceptional domiciliary care and making a genuine difference in people's lives, we would love to hear from you.
Join us and help deliver safe, effective, caring, responsive, and well-led services that put people at the heart of everything we do. The advert reflects expectations consistent with CQC's Fundamental Standards, including person-centred care, safe staffing, robust recruitment, and competent, well-supported employees.
If you are committed to delivering outstanding care and ready to take the next step in your leadership career, we would love to hear from you. Please submit your current CV.
Deadline: 29th August 2026
Pay: £28,000.00-£32,000.00 per year
Work Location: In person
