In this role, you will lead the development and delivery of strategic customer plans for your assigned Grocery customers, identifying growth opportunities across categories and translating these into clear commercial priorities and actions. You will take ownership of senior customer relationships and lead key commercial negotiations, including customer agreements, promotional plans, pricing and investment.
You will manage customer performance across sales, profitability, volume, trade investment and commercial costs, working closely with Finance to ensure budgets and forecasts remain aligned with business objectives. Through regular analysis of customer, category and competitor performance, you will identify risks and opportunities and implement appropriate actions to support continued growth.
Collaboration will be central to the role. You will partner closely with Trade Marketing, Marketing, Category Management, Finance, Supply Chain and Customer Service to ensure customer plans are effectively executed and any commercial or operational challenges are addressed.
As a people leader, you will also be responsible for managing, coaching and developing your team, creating an environment built around Ferrero’s values, accountability, empowerment and continuous development.
