About Us
JM Design Studio Ltd. is an architectural practice delivering thoughtful, technically robust design across the residential, education and commercial sectors.
Alongside our architectural work, we are increasingly involved in digital design, modern methods of construction and consultancy for complex construction projects. As our business continues to grow, we’re looking for an organised and proactive Business Support Coordinator to help keep the practice running smoothly.
This is an excellent opportunity for someone who enjoys variety, takes pride in being organised and wants to become an integral part of a friendly and growing business.
The Role
You will work closely with our Operations Manager and Directors, providing day-to-day administrative and operational support across the business.
No two days are the same. One morning you might be preparing invoices, while the afternoon could involve updating company policies, coordinating CPD events or helping prepare a bid submission.
We’re looking for someone who enjoys taking ownership of tasks, communicating professionally and finding better ways of doing things.
Responsibilities
- Answer incoming company telephone calls and direct enquiries appropriately.
- Prepare professional documents including fee proposals, company policies, procedures, job descriptions and templates.
- Provide administrative support across multiple live projects.
- Assist with Xero administration, including raising invoices, reconciling transactions and general bookkeeping support.
- Coordinate staff CPD, training records and professional memberships.
- Assist with recruitment administration and onboarding of new staff.
- Help prepare framework submissions, tender responses and business development documents.
- Coordinate updates to the company website through our external web developer and SEO consultant.
- Manage and schedule content across LinkedIn and Instagram.
- Maintain company records, digital filing systems and internal documentation.
- Support the Directors with general business administration as required.
Essential Requirements
- Previous experience in an administrative, office management or business support role.
- Excellent written and spoken English.
- Outstanding organisational skills and attention to detail.
- Strong Microsoft Office skills (Word, Excel, Outlook and PowerPoint).
- Confident using cloud-based software and learning new digital systems.
- Professional telephone manner.
- Ability to manage multiple priorities independently.
- Comfortable working remotely while remaining highly organised.
- Positive, proactive attitude and willingness to support the wider team.
Desirable Requirements
- Experience using Xero.
- Experience supporting a construction, architectural or professional services business.
- Experience preparing bids, tenders or framework submissions.
- Familiarity with LinkedIn and Instagram business accounts.
- Experience coordinating websites through external developers.
- Basic understanding of marketing or business development.
- Experience organising events or training programmes.
Pay: Up to £30,000.00 per year
Benefits:
- Company pension
- Work from home
Experience:
- Administrative: 1 year (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- London, Greater London (preferred)
Work Location: Remote
