Job Overview
We’re looking for enthusiastic, reliable and customer focused Front of House Team members to assist in our destination café set within a beautiful Nottinghamshire vineyard. Successful candidates will be the welcoming face of our establishment, responsible for delivering exceptional customer service in a lively hospitality environment. The café serves breakfast, lunch, and snacks, alongside private and corporate events, and acts as a welcoming community hub.
This role is ideal for someone who enjoys delivering warm, genuine hospitality in a relaxed but high-quality environment. Strong barista experience would be advantageous, but not essential.
Responsibilities
- Assist with the set-up and opening of the business
- Support smooth day-to-day café and retail operations
- Prepare a range of hot and cold drinks
- Serve food and drinks efficiently while maintaining presentation standards
- Set up tables, organise seating arrangements, and ensure the dining area remains clean and inviting
- Maintain a thorough knowledge of menu offerings, including catering options and specials
- Support bar operations with barista duties if required, including preparing coffee and other beverages
- Handle payments accurately using the POS systems
- Collaborate with team members to deliver seamless service during busy periods
- Handle customer queries professionally and positively
- Maintain cleanliness and presentation of front-of-house and retail areas
- Follow food safety, allergen, and health & safety procedures
Skills
- Experience in catering, serving, or hospitality roles, especially a destination cafe or similar venue, is desirable.
- Knowledge of food safety standards and procedures
- Previous barista skills and experience are advantageous
- Strong customer service skills
- Perform effectively as part of a small team
- Excellent communication skills with a friendly, approachable manner
- Ability to work efficiently under pressure in a fast-paced environment
- Organised with strong attention to detail in all aspects of service and food handling
- Flexibility to work various shifts including evenings and weekends if required
- A proactive attitude with a passion for delivering outstanding customer experiences
- Knowledge of local produce, food, or drink is advantageous
This role offers an engaging environment for individuals eager to develop their hospitality skills while providing exceptional service to our guests.
Job Types: Full-time, Part-time, Permanent
Pay: £12.71 per hour
Benefits:
- Employee discount
- On-site parking
Application question(s):
- We are situated in a rural location with limited public transport. Will you be able to reliably commute to work?
Experience:
- Hospitality: 2 years (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
