We’re The Reading Room a busy, much loved café on Brighton’s eastern seafront, serving up breakfasts, seasonal lunches, and vibrant dinners in a relaxed, welcoming space with unbeatable sea views.
We’re a family run business that truly values its team. We believe in creating a workplace where people feel supported, respected, and part of something special. As we grow, we’re looking for a full-time Front of House team member to help us deliver friendly, efficient service and an outstanding guest experience every single day.
Your Key Responsibilities:
- Welcome every guest with a warm smile and friendly greeting, making them feel right at home
- Take food and drink orders accurately and confidently, ensuring smooth communication with the kitchen and bar
- Deliver orders promptly and check in with guests to ensure they’re having a great experience
- Keep the dining area clean, tidy, and inviting throughout service
- Manage table turns efficiently while maintaining excellent customer care
- Handle takeaway and reservation queries with professionalism and ease
- Support team members by helping with setup, restocking, and closing duties
- Stay calm and focused during busy periods, always keeping a positive attitude
- Spot opportunities to improve guest experience and share your ideas with the team
Who We’re Looking For:
- Someone with a friendly and approachable personality who loves making people feel welcome
- Previous experience in hospitality is preferred, but a great attitude and willingness to learn count just as much
- Excellent communication skills and a team player mentality you enjoy working closely with colleagues to deliver top service
- Able to stay calm and organised under pressure, especially during busy shifts
- Reliable and punctual, with a strong work ethic and positive mindset
- Someone who is keen to develop their skills and progress, ideally looking to move into management in the future
- Flexible and adaptable, willing to help out with different tasks as needed
- Passionate about delivering great customer experiences and always ready to go the extra mile
What We Offer:
- Full-time position with regular, reliable hours
- Additional earnings through tronc
- A family-run, supportive team that genuinely cares
- Real opportunities for career growth and development
- Free unlimited coffee on shift
- 50% Staff Discount on food and soft drinks for you and up to 3 friends or family members who accompany you
- Flexible rota when possible
- 28 days paid holiday including Bank Holiday (pro rata)
- Team socials, staff perks, and a beautiful place to work by the sea
We welcome people from all walks of life. If you’ve got a good attitude, love food, and enjoy working with people, you’ll fit right in.
Pay: £10.00-£12.71 per hour
Work Location: In person