Who we are
We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels.
As a proud part of Future's brand portfolio, Go.Compare's a passionate price comparison site finding customers savvy insurance deals. Within this, our Assurance team gets under the hood of some of the biggest insurance companies in the UK. We assess partner reporting accuracy and customer experience quality, creating real change that directly benefits Go.Compare and our customers. It's an exciting opportunity to help ensure our operations remain fair and compliant while developing your professional skills.
What you'll do
Reporting to the Audit Manager, you'll play an integral role in assessing compliance and accuracy across our partner networks. You'll complete risk-based reviews, audit partner reporting, and ensure regulatory alignment with key financial frameworks. You'll be given the freedom and flexibility to deliver on our agreed annual audit plan. Daily, you'll use Microsoft Excel and Google Sheets to perform data audits, documenting your findings systematically.
You'll work alongside internal audit teams across the wider Future group, surrounded by subject matter experts. This position offers ongoing learning and development in a unique and engaging industry. It's a hybrid role offering a split between remote work and our Cardiff office.
What you’ll bring
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Hands-on experience planning, executing, and reporting on risk-based internal or external audits within structured frameworks.
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Specific background conducting audits across major UK insurers, delegated authority networks, or white-label partnership models.
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Demonstrated working knowledge and practical assessment of key FCA frameworks, specifically Consumer Duty and the Insurance Distribution Directive (IDD).
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Core proficiency in data manipulation and modeling using Excel and Google Sheets to assess reporting accuracy and audit samples.
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Proven ability to evaluate third-party reporting accuracy alongside end-to-end customer journey quality.
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Direct experience drafting comprehensive audit findings, documentation, and clear summaries for senior leadership.
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Ability to collaborate cross-functionally with internal business units to drive post-audit remediations and continuous process improvements.
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Qualified or actively pursuing relevant credentials (e.g., CIA, ACA, ACCA, QIAL).
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Advanced Excel or Google Sheets experience
What we offer
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Uncapped leave
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Enhanced parental leave
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Discounted rates with Dental care and Private Medical care
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When we hit our targets, enjoy a share of our profits with a bonus
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Refer a friend scheme - with payment following the successful hire.
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Well-being support with access to our Colleague Assistant Programmes
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Opportunity to purchase shares in Future, with our Share Incentive Plan
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Salary sacrifice Pension scheme up to 5% match
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Free drinks and snacks in our offices
The expected range for this role is £30,000 - £45,000
This is a hybrid role, working 3 days per week from our Cardiff Office.
Internal job family level P5
Inclusion and Diversity at Future
At Future, we’re working to attract, retain and foster diverse talent, educating our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible. We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive.
Find out more about Our Future, Our Responsibility on our website.
If you need any reasonable adjustments, please let us know, and we'll be happy to support you.
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