The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Based at: This is a hybrid role working across several Doncaster town centre locations with the opportunity to work at home,
Salary details: Grade 6, £26,403 - £27,255 (Pay award pending)
Contract Type: Temporary Fixed Term – 12 months
Hours: Full time, 37 hours per week
Flexible working arrangements: We welcome flexible working requests, including job share, part-time, and hybrid options where possible.
Closing date: 17th July 2026
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Information Governance Business Support Officer.
You will be part of the Information Governance Team within the Corporate Resources Directorate, where you will play an important role in supporting the work of the information governance functions across Doncaster. The role will provide high‑quality, professional and responsive business support to ensure information governance services operate effectively, compliantly, and consistently.
Duties include (but not limited to):
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Providing high‑quality business and administrative support across the Information Governance Team
- Logging, allocating and tracking Freedom of Information Requests and Subject Access Requests
- Logging, allocating and tracking requests for information received from partner organisations
- Processing requests for CCTV and associated payments
- Preparing agendas, coordinating meetings, and taking accurate minutes for meetings (including virtual meetings)
- Responding to enquiries from partners, stakeholders, and the public, ensuring a professional and timely service
- Maintaining accurate records and datasets using Microsoft Office solutions, in line with data protection requirements
- Supporting data collection, performance reporting, and statutory returns
- Undertaking routine financial administration, including processing invoices, orders and service‑related transactions using Council financial systems
- Providing administration support to projects, including the records management project
- Handling sensitive and confidential information with discretion and professionalism
What you will bring to the role:
The post holder should have experience of working in a busy office or business support environment, strong organisational skills, flexibility, and the ability to work independently to strict and competing deadlines. This role requires excellent ICT skills, attention to detail, strong communication skills, and a clear understanding of confidentiality and data protection requirements.
In return for your contribution, we offer:
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Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
- More information on benefits can be found in the attached benefits booklet.
Please review the job summary and profile and demonstrate in your application how you meet the required criteria.
Shortlisting will take place week commencing 20th July 2026.
Interview date to be confirmed.
For further details or an informal chat, please contact: Nina Lindsay Tel: 01302 735954 Email:
[email protected] or Neil Concannnon Tel: 01302 734023 Email:
[email protected].
We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.
The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email (
[email protected]) or visit the Advance website (www.advancedoncaster.co.uk) to discover the support available.
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.
We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
