Part Time Administrative Assistant
The Stripes Company
Overview
The Stripes Company is looking for an enthusiastic, organised, and customer-focused Part Time Administrative Assistant to join our friendly, small team.
This is a varied role that combines customer service, administration, and order processing. You'll be responsible for continuing our exceptional customer support through telephone and email enquiries, processing online orders, and assisting with the internal day-to-day running of the business.
Full training will be provided to help you become familiar with our internal systems, products, and procedures. As many of our products are made to customers' individual specifications, we welcome candidates who enjoy problem-solving and can contribute ideas for our service and processes.
Key Responsibilities
Provide excellent customer service via telephone, email, and occasionally face-to-face - communicating professionally and courteously at all levels.
- Process and print website orders, ensuring they are prioritised correctly with attention to detail.
- Assist with packing customer orders and sample parcels when required.
- Handle general administrative tasks, postage and dispatch.
- Work closely with colleagues to ensure customer orders are completed accurately and on time.
About us
We're looking for someone who has:
- Previous administrative experience, ideally within the homewares, textiles, interiors, or retail sector.
- Outstanding customer service and organisational skills with the ability to communicate professionally with customers.
- Strong IT skills, familiarity with MacOs computers and Shopify.
- Excellent organisational skills with the ability to manage multiple tasks and work effectively under pressure.
- Exceptional attention to detail and a commitment to accuracy.
- Good time management skills.
- A reliable, proactive, and positive approach to work.
- A willingness to learn and become an integral part of a small, supportive team.
About You
This role is based at our offices in CH3 7PD. Due to the nature of the position, applicants should live within a reasonable commuting distance and be able to travel to the office reliably each working day, 3 days per week 9.00 am - 4.00 pm.
Local candidates are therefore preferred.
What We Offer
- Full training and ongoing support in a varied and rewarding role within an established, growing business.
- A friendly and collaborative working environment where your contribution is valued.
If you enjoy providing exceptional customer service, thrive in a varied role, and are looking to become part of a dedicated team, we'd love to hear from you.
Apply today and join The Stripes Company.
Pay: £15,000.00-£16,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
