Overview
We are a small mediation service based in Straford Park. We provide mediation for family court matters and provide services both privately and via Legal Aid funding. The office is busy and every day is different. We are seeking a full-time Administrator/Client Service Assistant to join our team and provide essential support in maintaining the smooth operation of our office. The ideal candidate should be highly organised, possess excellent customer service skills, and have a some knowledge on how to use emails, calendars, Word and Excel.
Ideally the candidate would have a passion for helping people.
We would be willing to consider school hours if this ensured the right person for the role.
Responsibilities
- Be able to accurately assess clients for Legal Aid eligibility.
- Be confident to manage phone calls with professionalism and courtesy.
- Be literate and be able to write profession business correspondence.
- Be able to raise invoices and take payments from clients.
- Be able to show empathy for clients who are going through difficult times.
- Be accurate in the correspondence sent to clients.
- Be organised and motivated.
- Be able to use Word and excel, and email.
Qualifications
- A qualification is not necessary as training will be provided. However anything that supports the the above would be an advantage.
Other Information
- We are unable to accept applicants that require a relocation package or any agency applications.
Job Types: Full-time, Part-time, Permanent
Pay: £21,160.00-£24,785.00 per year
Application question(s):
- Have you any experience of Family Mediation/Family Law?
Experience:
- Customer service: 1 year (preferred)
Location:
- Milton Keynes MK12 5TW (preferred)
Work Location: In person
