Job Overview
Office Manager
Full-time, Permanent | 35 hours per week | In person
About us
We are a small organisation that supports individuals who receive Self-directed Support (SDS) payments from Councils and Independent Living Fund (ILF) funding. We assist clients in managing their funds and employing care staff to support their day-to-day living.
About the role
The Office Manager will be responsible for ensuring the effective and efficient delivery of administrative support across the business. The postholder will contribute to the smooth running of the organisation and help maintain high standards of service for clients, staff and stakeholders.
Key duties and responsibilities
· Manage, coordinate and develop administrative and organisational services that meet the operational needs of the company and its staff.
· Provide effective line management and supervision of administration staff, promoting a positive, supportive and professional team environment.
· Support the delivery of effective and efficient customer service by encouraging a consistent and client-focused approach.
· Review and quality assure work produced by staff, providing appropriate feedback to relevant parties where required.
· Maintain accurate and up-to-date databases, ensuring information can be retrieved, entered, extracted and reported effectively.
· Take responsibility for HR matters within the business, ensuring processes are handled appropriately and professionally.
Requirements
· A full driving licence and access to your own vehicle are essential.
· Knowledge of Self-directed Support (SDS) and Independent Living Fund (ILF) arrangements would be advantageous.
· Staff Management experience preferable
Job details
· Job type: Full-time, Permanent
· Hours: 35 hours per week
· Work location: In person
Benefits
· Casual dress
· Company pension
· Free parking
· Life insurance
· On-site parking
Licence/Certification
A valid driving licence is required.
Pay: £45,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
Work Location: In person
