Job Advert
Lead and grow a high-volume, multi-outlet F&B operation
This is a senior, hands-on leadership role at the heart of one of Surrey’s busiest visitor attractions.
At Godstone Farm, you’ll take full ownership of a multi-outlet food and beverage operation serving over 250,000 visitors a year. From our café and restaurant to grab-and-go kiosks and seasonal event catering, you’ll be responsible not just for running the operation - but continuously improving and growing it.
This role is ideal for a commercially-minded operator who thrives in high-volume environments and is ready to take the next step into true departmental leadership.
What you’ll be doing
Lead a high-performing F&B operation
Oversee all food and beverage activity across the site, ensuring a consistently high standard of quality, speed, and service across:
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Café and restaurant
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Grab-and-go kiosks
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Seasonal and event-based catering
You’ll ensure the operation runs smoothly during both peak and off-peak periods, adapting quickly to demand.
Drive commercial performance
Take full accountability for F&B performance, with a clear focus on:
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Increasing spend per head
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Improving gross margin and cost control
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Managing labour efficiency and productivity
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Reducing waste and optimising stock control
You’ll actively identify and implement opportunities to improve profitability and performance across all outlets.
Lead from the front - then build a team that scales
You’ll be highly visible during peak trading, leading by example and supporting your team.
At the same time, you’ll:
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Develop strong supervisors and team leaders
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Build a structure that reduces day-to-day dependency on you
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Improve team capability, retention, and engagement
Improve and evolve the F&B offer
Use data, insight, and customer feedback to:
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Refine menus and pricing
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Improve service flow and throughput during peak periods
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Introduce new ideas that enhance both guest experience and commercial return
You’ll play a key role in shaping how F&B contributes to the overall visitor experience.
Plan ahead, not just react
Lead seasonal and event planning across the F&B operation, ensuring:
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The business is fully prepared for peak trading periods
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Staffing, stock, and service models are aligned to demand
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Lessons are captured and improvements implemented year-on-year
What we’re looking for
You’ll be an experienced F&B leader with a background in high-volume hospitality, leisure, or visitor attractions, and ready to take ownership of a complex, fast-paced operation.
We’re particularly looking for someone who:
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Is a hands-on leader who thrives during busy service periods
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Has experience managing multiple outlets or high-volume environments
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Demonstrates strong commercial awareness and understands how to drive profit
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Has a track record of improving performance, not just maintaining it
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Can develop and lead large, often seasonal teams
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Is comfortable using data and insight to inform decisions
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Stays calm, organised, and effective under pressure
The reality of the role (and why it’s rewarding)
Our business is highly seasonal and weather-dependent, with peak periods driven by school holidays, weekends, and events.
This creates a fast-paced, high-energy environment where strong leadership has a direct and visible impact.
In return, you’ll benefit from:
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A varied and dynamic role with real responsibility
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A predominantly daytime-focused operation, offering a strong alternative to late-night hospitality
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The opportunity to work in a unique outdoor, family-focused environment
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Genuine autonomy to influence and develop the F&B operation
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A clear opportunity to grow into broader operational leadership
Experience & qualifications
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Proven experience in a Food & Beverage Manager or senior leadership role
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Background in high-volume hospitality, leisure, or visitor attractions preferred
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Strong commercial and financial management experience
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Experience with stock control, forecasting, and labour planning
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Proven ability to lead, develop, and structure teams
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Level 3 Food Safety (or equivalent) desirable
Additional information
This is a full-time role requiring flexibility, including weekends, bank holidays, and peak trading periods.