About the Role
We are looking for a dedicated and organised Operations Manager to join our growing care team. This is a varied and rewarding role combining office-based administrative responsibilities with hands-on support shifts in the community.
You will work closely with the Registered Manager to ensure high-quality, person-centred care is delivered consistently, safely, and in line with company standards and regulatory requirements.
Key Responsibilities
Operational & Administrative Duties:
- Conduct regular care audits and quality checks
- Update and review care plans to ensure accuracy and compliance
- Carry out staff supervisions and support performance development
- Assist with rota coordination and general office administration
- Participate in the on-call rota as required
- Support compliance with CQC and company policies
Field-Based Duties:
- Deliver care and support shifts as required
- Carry out spot checks and competency observations
- Provide hands-on guidance and mentoring to care staff
- Build positive relationships with service users and families
Requirements
- Full UK driving licence and access to a vehicle (essential)
- Previous experience in a health & social care setting
- Strong organisational and communication skills
- Experience completing audits and care documentation (desirable)
- Ability to balance office responsibilities with hands-on care delivery
- Willingness to participate in an on-call rota
What We Offer
- Competitive salary of £29,500 per year
- 40 hours per week, full-time position
- A supportive management team
- Opportunities for career progression
- Ongoing training and development
If you are passionate about delivering high-quality care and are ready to take the next step in your career, we would love to hear from you.
Job Types: Full-time, Permanent
Pay: From £29,500.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work Location: In person
