Location: Andover (SP11 8HU)
Pay: £12.71 per hour
Job Type: Part-time, Temporary
Schedule: Monday to Wednesday
About us
- Stack m High Ltd is a fast-growing UK e-commerce company based on the outskirts of Andover.
- We design, develop and import our own products from trusted manufacturing partners overseas and sell them through Amazon, Shopify, eBay and other online marketplaces across the UK.
- As a small, friendly team, everyone plays an important role. We're looking for someone who enjoys variety, takes pride in their work and is happy to help wherever needed.
Job
- A Hampshire based online retail company is currently recruiting for a Part-Time Temporary Office Staff member. Working closely with the customer service and logistics team. Your core responsibilities will be providing support for customers by replying email, answering phone calls and coordinating postage as well as common office duties.
- This is a temporary 6-month position working Monday to Wednesday (6–8 hours per day), with the possibility of extension subject to business needs.
Role
- To ensure proper flow of company procedures, supports the directors by carrying out common office duties.
- Maintain a positive and friendly company image by acting as the first line of contact to customers and suppliers in person, online, and via telephone.
- Provide support for customers and suppliers by replying email, answering phone calls and logging inquiries
- Coordinate postage by picking and packing, arranging deliveries, providing delivery information to customers and vendors and collating and updating stock information.
- Good understanding of product specs and features
- Need to be able to work on their own and also be a team player
- Maintain office tidiness
Mandatory Applicant Requirements
- Available to work Monday to Wednesday (typically 6–8 hours per day).
- Proven literacy and numeracy skills.
- Proficient in the use of Microsoft Office applications including Word and Excel.
- Familiar with online shopping process.
- Experience of working within a customer service team.
- Excellent time management skills and ability to multi-task and prioritise work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- A creative mind with an ability to suggest improvements.
Pay: From £12.74 per hour
Benefits:
- Employee discount
- On-site parking
Work Location: In person
