Job Summary
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to work in a professional environment where attention to detail and effective communication are essential. The position is paid and suitable for individuals with a passion for healthcare administration.
Duties
- Greet patients warmly and assist with appointment scheduling and cancellations
- Answer phone calls promptly and professionally, directing enquiries appropriately
- Manage patient records accurately, ensuring confidentiality at all times
- Handle administrative tasks such as filing, data entry, and processing payments
- Confirm upcoming appointments and follow up as necessary
- Coordinate with dental staff to ensure smooth clinic operations
- Maintain the cleanliness and organisation of the reception area
- Assist with administrative duties related to patient care and practice management
Qualifications
- Previous office experience, ideally within a healthcare or dental setting, is preferred
- Strong organisational skills with attention to detail
- Excellent communication skills, both verbal and written
- Proficiency in office software such as Microsoft Office or equivalent programmes
- Ability to remain calm under pressure and provide exceptional customer service
- Administrative experience is advantageous but not essential; training will be provided for the right candidate
- Professional attitude with a friendly demeanour and a willingness to learn
This role is ideal for motivated individuals seeking to develop their career within the healthcare administration sector.
Pay: £24,000.00-£35,000.00 per year
Ability to commute/relocate:
- Stockport, Greater Manchester: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do You have experience of Dentally appointments and bookings cashing up
Experience:
- Dental receptionist: 1 year (required)
Language:
Location:
- Stockport, Greater Manchester (preferred)
Work Location: In person
