Business Development Representative (BDR)
Location: Bridgend, South Wales (Hybrid Working Available)
Salary: Up to £32,000 Basic + Uncapped Commission (OTE £40,000+)
Type: Full-Time, Permanent
Join a Growing Technology Business
CSG is a leading Managed IT Services and Cyber Security provider, helping organisations across Wales and the South-West improve productivity, security and resilience through technology.
We're looking for an enthusiastic, confident and driven Business Development Representative (BDR) to join our growing sales team.
This is an excellent opportunity for someone who enjoys speaking with people, uncovering opportunities and opening doors. You won't be responsible for closing sales; instead, your focus will be on generating qualified meetings and building a strong pipeline of opportunities for our Business Development Managers to progress.
Whether you're already working in sales, recruitment, telesales, lead generation or account development, this role offers excellent earning potential and career progression within a growing business.
The Role
As a Business Development Representative, you'll be responsible for identifying and engaging prospective customers through proactive outbound activity.
You'll be making a high volume of business-to-business calls, researching organisations, gathering valuable sales intelligence and securing appointments with key decision-makers.
Success in this role comes from consistency, resilience and a genuine interest in helping businesses discover better ways to use technology.
Key Responsibilities
- Generate new business opportunities through outbound telephone prospecting.
- Conduct high-volume business-to-business calling activity.
- Identify and engage decision-makers within target organisations.
- Secure qualified appointments for the Business Development Manager & Head of Sales.
- Research prospective customers and gather key business intelligence.
- Maintain accurate CRM records and ensure excellent data quality.
- Record key information including:
- IT support providers
- Contract renewal dates
- Existing technology platforms
- Cloud and Microsoft 365 usage
- Cyber security requirements
- Key business contacts
- Build and nurture prospect relationships through email, telephone and LinkedIn engagement.
- Work towards daily, weekly and monthly activity targets.
- Collaborate with the sales and marketing teams to maximise lead generation opportunities.
What We're Looking For
Essential
- Confident and professional telephone manner.
- Strong communication skills.
- Comfortable making outbound calls throughout the day.
- Organised and detail-oriented.
- Self-motivated and resilient.
- Good IT and CRM skills.
- Positive attitude and willingness to learn.
Desirable
- Graduates looking to enter the IT & Cyber Security scene (Sales)
- Experience in sales, telesales, lead generation or recruitment.
- Experience using CRM systems.
- Experience working within IT, telecommunications or technology sectors.
- Knowledge of Microsoft 365 and business technology solutions.
What You'll Receive
- Up to £32,000 basic salary w/ £40,000 OTE
- Uncapped commission structure.
- Career progression opportunities.
- Full training and ongoing development.
- Company laptop and equipment.
- Pension scheme.
- Supportive and collaborative team culture.
- Hybrid working options.
Career Development
This role offers a defined progression path into:
- Business Development Manager
- Account Manager
for individuals who demonstrate consistent success and ambition.
Why Join CSG?
You'll be joining a business that genuinely values effort, attitude and results. We believe in promoting from within, investing in our people and creating opportunities for long-term career growth.
If you're motivated by targets, enjoy speaking with people and want to play a key role in generating opportunities for a growing technology company, we'd love to hear from you.
Apply now and become part of CSG's next phase of growth.
Job Types: Full-time, Permanent
Pay: £27,000.00-£32,000.00 per year
Benefits:
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- On-site parking
- Work from home
Work Location: In person
