Client Account Manager
Reports to: Customer Success Manager
Core Hours: Monday – Thursday, 4 hours per day.
Start Date: Aiming before 15th July (Can be discussed)
About Elemental:
At Elemental Consulting Group Limited, we’re more than a consultancy - we’re trusted partners to our clients, delivering smart, strategic solutions that drive growth, transformation, and long-term success. We work across diverse sectors, helping organisations navigate complexity with clarity, confidence, and creativity.
Full Job Description:
The Client Account Manager will be responsible for overseeing key client accounts, maintaining ongoing relationships, and ensuring the delivery services to a high standard.
Key Responsibilities:
Where required, training and development support will be provided:
- Processing and validating client invoices, generating regular payment reports
- Communicating with relevant suppliers to process invoicing or payment queries
- Gathering client data from online portals and requests
- Maintaining accurate client records and securely handling confidential data digitally and physically
- Dealing with external and internal queries and issues by phone and email
- Reviewing and providing quality assurance for team outputs before submission to clients
- Mentoring and supporting the development of junior team members
- Communicating with clients to ensure a positive relationship
- And all other duties associated within this role that may not be listed
What We’re Looking For:
- Working knowledge of general account management procedures
- Previous experience delivering reports and presenting to senior stakeholders
- IT literacy, including knowledge of relevant software, such as SharePoint, Supplier online portals, and Microsoft systems.
- Strong organisational skills, as they typically handle high volumes of invoices
- Excellent communication skills, including the ability to actively listen to others and relay information clearly
- The ability to build effective relationships with suppliers and clients
Why Join Elemental?
At Elemental Consulting Group Limited, we believe in rewarding talent and supporting growth. As a growing company, we offer the chance to be part of an exciting journey - where your ideas are heard, your impact is visible, and your career can grow alongside the business.
If you're looking for a role where your work makes a difference, your ideas are valued, and your career can truly progress, we’d love to hear from you.
Join us in shaping smarter solutions - and a smarter future.
How to Apply
Send your CV and a cover letter explaining why you’d be a great fit for the role to [email protected].
Take the first step in your sustainability career with Elemental – we’re excited to hear from you!
Pay: From £14.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
Ability to commute/relocate:
- Coventry CV3 4SU: reliably commute or plan to relocate before starting work (required)
Experience:
- B2B account management: 4 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
