There has never been a more exciting time to join Donnelly Group and advance your career. We can offer excellent facilities, industry‑leading pay, and full manufacturer training to support your continued development.
As a Service Technician, you’ll play a key role in diagnosing, repairing, and servicing vehicles while delivering an exceptional customer experience. Just as importantly, you’ll have the opportunity to build on your expertise through manufacturer pathways, ensuring your career continues to grow with structured training and support.
You must have complete L3 Light Vehicle studies and hold a full valid drivers licence to be considered for this role.
About The Role
Responsibilities
-
Diagnose, repair, and service vehicles
-
Carry out road tests to ensure quality standards
-
Handle and store vehicle parts correctly
-
Deliver a high-quality customer experience throughout the service journey
Candidate Requirements
-
Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC)
-
Minimum of 2 years post-qualification experience in a technician role
-
Prior use of manufacturer diagnostic equipment (training provided)
-
Full valid driving licence
-
High attention to detail and commitment to delivering quality work
-
Enthusiasm for personal development and progression through the manufacturer pathway
What We Offer:
-
Market-leading salary plus performance-related bonus
-
Manufacturer training support to ensure continued career progression
-
30 days annual leave
-
Pension provision
-
Life insurance cover
-
Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme
-
Cycle to Work Scheme
-
Long Service Awards
-
Enhanced maternity & paternity leave
-
Job security, work-life balance, and clear career progression opportunities
Additional Information
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.
Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.
Equal Opportunities
Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.
Required Criteria
-
Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications and/or equivalent time served experience
-
Your commitment to achieve a manufacturer’s recognised qualification within an agreed timeframe
-
A full UK Driving Licence
-
Great communication skills with the ability to liaise with colleagues
-
A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
-
A mindset that prioritises health and safety matters
Skills Needed
Customer Service, Effective Listening, Technical Skills, Exceeding Customer Expectations, Mechanical Vehicular Repairs
About The Company
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.
Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.
We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Company Culture
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Company Benefits
At Donnelly Group, we are committed to rewarding our team with a comprehensive benefits package designed to support your wellbeing, financial security, and professional growth. When you join our diverse and inclusive workforce, you will engage in meaningful work that directly drives our business goals, supported by a culture of continuous development. We prioritise your physical and mental health with a Health Cash Back Scheme, access to discounted Private Medical Cover, an Employee Assistance Programme featuring GP Anytime, and an exclusive Kingsbridge Diamond Membership Club. To help you balance work and life, we offer 30 days of holiday entitlement that increases with long service, enhanced maternity and paternity pay, life assurance, and pension provision. Plus, you can take advantage of everyday perks including retail discounts through BenefitHub, our Cycle to Work scheme, and keep updated via our dedicated Company App.
Cycle to work, Wellbeing Scheme, Service recognition increases to annual leave, Company employee App
Salary
Not disclosed
