IMA is a creative agency with a simple purpose: to create connections people buy into, emotionally and literally. Through everything from advertising and media to packaging and retail activations, we deliver work that earns attention, builds relationships, and gives people a reason to choose your brand in the moments that matter.
We are looking for a passionate, organised Account Executive to join our dynamic client service team. If you are commercially minded, thrive in a fast-paced environment and enjoy bringing people and projects together, this is an exciting opportunity to grow your career while working with leading brands.
The Role
The Account Executive will support the delivery of creative, shopper marketing and brand activation projects from brief through to completion. Working closely with Account Managers, creative teams, production partners and clients, your mission is to keep projects organised, communication clear and deliverables moving forward on time and to a high standard. This is an entry-level role and clients will include, but are not limited to, those from the gambling, gaming, and weight loss industries.
What You’ll Be Doing
Client Support: Build positive day-to-day relationships with clients, respond to requests promptly, and ensure actions, updates, and next steps are clearly communicated.
Project Coordination & Brief Management: Support planning and delivery across creative, production, retail, and digital touchpoints, and help prepare accurate creative and production briefs.
Team Coordination & Meeting Support: Liaise with Designers, Artworkers, Strategists, Producers, and external suppliers, and schedule meetings, prepare agendas, capture notes, and track actions through to completion.
Timelines & Status Reporting: Maintain project schedules, action logs, and status reports, flagging risks, dependencies, and delays to relevant stakeholders.
Quality Control: Review deliverables against briefs and specifications to help ensure work is accurate, consistent, and ready for client presentation or production.
Financial Administration & Relationship Building: Support estimates, purchase orders, invoicing, and budget tracking, escalating discrepancies, while contributing to a collaborative team culture and improving the client experience.
What We’re Looking For
Experience: Previous experience as an account executive, in client services, project coordination or similar role, ideally within a creative agency, marketing, shopper marketing or communications environment.
Organisation & Priorities: Strong attention to detail with the ability to manage multiple priorities, deadlines and stakeholders effectively.
Communication & Relationships: Clear, confident written and verbal communication skills, with the ability to build trusted relationships with clients and internal teams.
Commercial Awareness: Understanding of project budgets, scopes, timelines and the importance of delivering work efficiently and profitably.
Client Focus & Collaboration: A proactive, solutions-oriented approach with comfort working across disciplines in a fast-moving team environment.
What You’ll Get From Us
An opportunity to develop your career within a people-first creative agency that works with leading brands.
Exposure to integrated creative, shopper marketing and brand activation projects across a diverse range of clients.
A collaborative environment where your ideas, organisation and contribution are valued.
Mentoring and hands-on experience across client service, project management and commercial operations.
The chance to work with talented teams and build skills that will support your long-term career growth.
Our Values at IMA
Own it - take responsibility when it matters.
Build Trust - nurture honest, open, lasting relationships with colleagues and clients.
Stay Hungry - share a mindset of curiosity, proactivity and continuous improvement.
These principles shape how we work - with each other, with clients, and with the world.
Apply Now
We welcome applications from people of all backgrounds, perspectives and experiences. Please note that successful candidates must be comfortable working with clients from the gambling, gaming, and weight loss industries. If the Account Executive role sounds like a fit, we’d love to hear from you.
