Department: Sales & Marketing
Reports to: Commercial Director
Location: York / Hybrid
Job Type: Full-time, Permanent
About the Role
We are looking for a proactive, organised and commercially minded Business Development Manager to help grow our customer base and develop new business opportunities.
This is a hands-on role combining business development, sales, customer management and marketing. You will be responsible for managing enquiries from initial contact through to quotation and order, while proactively identifying and contacting new customers to introduce our products and services.
You will work closely with the Commercial Director and production team to ensure customers receive an excellent service and that opportunities are followed through to completion.
Key Responsibilities
- Manage incoming customer enquiries by telephone and email.
- Proactively identify and contact new potential customers through telephone, email and other channels.
- Develop relationships with new and existing B2B customers.
- Understand customer requirements and recommend appropriate products and solutions.
- Prepare and issue accurate quotations based on customer requirements.
- Follow up quotations and convert opportunities into orders.
- Act as a key point of contact for customers throughout the enquiry, quotation and order process.
- Liaise with the production team to obtain pricing, lead times and job progress updates.
- Coordinate customer requirements with sales, production and other internal teams.
- Maintain accurate customer and sales information within the company's CRM system.
- Identify opportunities for repeat business, upselling and long-term customer relationships.
- Support the development and execution of online marketing and social media campaigns.
- Monitor sales opportunities and contribute to achieving company sales targets.
- Provide regular updates on sales activity, opportunities and customer feedback.
- Help identify new markets, customers and business opportunities.
Skills & Experience
- Previous experience in B2B sales or business development.
- Minimum 2 years' B2B sales experience.
- Strong organisational and multitasking skills.
- Excellent written and verbal communication skills.
- Confident communicating with customers by telephone, email and video call.
- Strong commercial awareness and a results-driven approach.
- Ability to manage multiple enquiries and opportunities simultaneously.
- Excellent attention to detail, particularly when preparing quotations and customer documentation.
- Ability to coordinate effectively between customers, sales and production teams.
- A proactive and customer-focused approach to problem solving.
- Comfortable using CRM systems, Microsoft Office and online business tools.
- Experience with social media or digital marketing would be advantageous.
What We're Looking For
We're looking for someone who is commercially driven, confident and proactive. You should enjoy speaking to customers, finding new opportunities and turning enquiries into sales.
This is an opportunity for someone who wants to take ownership of their work and play an important role in the growth of the business.
Benefits
- Company pension
- Flexitime
- Hybrid working
- Full-time, permanent position
- Opportunities for career development
Location
The role is based in York YO1 6JT, with hybrid working available.
Candidates must be able to reliably commute to York or be willing to relocate before starting work.
Job Type: Full-time
Pay: £30,000.00-£42,500.00 per year
Benefits:
Ability to commute/relocate:
- York YO1 6JT: reliably commute or plan to relocate before starting work (required)
Experience:
- B2B sales: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in York YO1 6JT
