SNS is a dynamic, creative and innovative digital marketing agency specialising in social media, influencer marketing and content creation. With a diverse portfolio of global and household names as clients, we are proud to be one of the most established and exciting agencies in Norfolk.
Our team are at the forefront of the industry, researching and adapting to trends while pushing our clients' creative boundaries. We are industry experts who exceed expectations and deliver exceptional results.
We're looking for someone who loves turning conversations into opportunities. Whether you're leading a discovery call, developing a winning proposal or presenting a new TikTok strategy, you'll enjoy helping brands solve challenges and supporting the continued growth of SNS.
As our Growth & Strategy Manager, you'll become a key part of our commercial team. This is an exciting opportunity for someone who enjoys building relationships, leading strategic conversations and turning opportunities into long-term client partnerships. As a leading social-first agency, many of our conversations focus on TikTok strategy, TikTok Shop, creator partnerships, social commerce and content-led campaigns, so you'll play a key role in shaping innovative, platform-first solutions for brands.
You'll have the opportunity to work with global brands, challenger businesses and household names, helping shape social-first campaigns that deliver real commercial results.
Working closely with the leadership team, you'll own the journey from first enquiry through to pitch, helping shape marketing strategies that win new business. Alongside managing our inbound pipeline, you'll also support the agency's wider growth through marketing initiatives, CRM management, networking and identifying new commercial opportunities.
This is a rare opportunity to help shape the commercial future of one of the UK's most exciting social media agencies. As SNS continues to grow, this role has a clear pathway to become Head of Growth.
Key Responsibilities
- Manage the full new business journey from inbound enquiry through to proposal, pitch and onboarding
- Lead discovery calls, qualifying opportunities and understanding client objectives, budgets, timelines and challenges
- Build strong relationships with prospective clients, acting as a trusted first point of contact throughout the sales process
- Develop bespoke social media, TikTok, influencer marketing and digital marketing strategies alongside the wider team
- Create compelling proposals, pricing, scopes of work and pitch presentations that help win new business
- Own and continually improve the agency CRM, ensuring pipeline management, forecasting and reporting remain accurate
- Collaborate with internal teams to turn client objectives into creative, commercially focused marketing solutions
- Stay up to date with social media, TikTok and social commerce trends to ensure our proposals remain innovative and competitive
- Support the agency's own growth through marketing initiatives, networking, partnerships and selected outbound business development
- Identify opportunities to grow existing client relationships through additional services and strategic recommendations
- Represent SNS at networking events, industry functions and prospective client meetings
- Report on pipeline performance, conversion rates and wider new business activity
Things We'd Love to See
- Previous experience working in a marketing, social media or digital agency
- Someone who enjoys building relationships and talking to people
- An interest in strategy, business development and helping an agency grow
- A genuine passion for TikTok, TikTok Shop, influencer marketing and the future of social commerce
- Excellent communication and presentation skills
- Curious, commercially minded and always looking for opportunities
- Organised, proactive and happy juggling multiple projects
- Experience with CRM systems or proposal writing is a must
Don't tick every box? We'd still love to hear from you. If you're ambitious, commercially minded and excited by the opportunity to help us grow.
Why Join SNS?
This isn't just another agency role. You'll join one of the UK's leading TikTok agencies, working alongside one of the largest creator communities in the country and helping shape campaigns across TikTok, TikTok Shop, LIVE Shopping and influencer marketing for global brands.
You'll work directly with the agency leadership team, giving you a genuine opportunity to influence the direction of the business rather than simply delivering against a job description.
- Working alongside an amazing team of social experts
- 34-hour working week as standard – we finish every Friday at 1pm
- Clear progression pathway with the opportunity to develop into a Head of Growth role
- Individual tailored progression plans
- Dedicated development time to build your commercial, strategic and leadership skills
- Based in Fuel Studios, a creative community in Norwich city centre (this needs to be easily commutable for the successful applicant)
- Hybrid working (currently two days in the office)
- Treats on your birthday
- Dog-friendly office
- Quarterly social events
- Subsidised rail cards
We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcoming employer for all candidates.
Pay: From £35,000.00 per year
Benefits:
- Company events
- Work from home
Work Location: Hybrid remote in Norwich (Norfolk)
