People & Operations Lead: Maternity Cover, 3 days/week (Part-Time, 9.5 Month FTC)
Salary: £42,000 pro rata, 3 days/week (£70,000 FTE)
Hybrid: One day per week in office, two days per week from home.
Fixed-term contract: Mid-November 2026 – early September 2027 (~9.5 months)
We are ideally looking for someone to work 3 days per week, although we're open to discussing alternative working patterns for the right candidate.
To apply, please send your CV and cover letter to [email protected]
About eduMe
eduMe is the frontline enablement platform that helps organisations achieve consistent execution at scale. We go beyond training to ensure frontline teams are ready for their role, supported during real work, guided at moments of risk, and aligned to standard ways of working. We're trusted by global brands to bring the latest AI developments directly to their frontline. eduMe is backed by Workday and is a certified Workday Platinum Partner.
We're looking for a People & Operations Lead to join eduMe on a fixed-term basis to provide maternity cover. As a lean, 20-person company across the UK and US, you'll own the day-to-day People and Operations function, working with our CEO and external Finance partners to keep everything running smoothly. This role would suit an experienced HR or People generalist who enjoys working autonomously in a broad, hands-on role, and could also be a great opportunity for someone ready to take the next step into leading a standalone People & Ops function.
You'll have ownership of the entire People and Operations function in a collaborative, supportive company, with the opportunity to work across everything from employee experience and HR to operations, governance and office management. You'll benefit from a comprehensive handover with the current People & Operations Lead before they begin maternity leave, giving you the context and confidence to take ownership from day one.
eduMe generally works a hybrid pattern, spending Wednesdays and Thursdays together in our London office and the remainder of the week working remotely. For this role, we'd ask you to spend at least one day per week in our London office (ideally Wednesdays), with the remainder working remotely.
What you'll do
People & HR
- Act as the first point of contact for all employee queries across the UK and US entities - contracts, benefits, leave, payroll queries, and general people questions
- Handle day-to-day employment matters across the UK and US, following established company processes and escalating complex or high-risk issues where appropriate
- Manage employee lifecycle; onboarding and offboarding, contract changes, right-to-work checks, and HRIS record-keeping
- Work closely with line managers, acting as their trusted People partner on day-to-day employee matters, including performance management, promotions, salary changes, employee relations, organisational changes and associated documentation
- Support any employee relations issues that arise (e.g. performance, grievance, disciplinary) with appropriate process and documentation
- Liaise with our payroll providers (UK and US) to process any changes, corrections, or new starters/leavers each cycle
- Keep policies and the employee handbook up to date (reactive updates as needed) and ensure compliance with any UK/US regulatory changes during the cover period
- Maintain HR systems and employee data, ensuring records remain accurate and up to date
- Support company governance and compliance administration, including maintaining People records and assisting with ad hoc board or investor requests where they relate to People or Operations
- Administer employee benefits across the UK and US, working with external providers to process changes and annual renewals
- Manage any UK sponsor licence obligations for sponsored employees
Talent
- Lead any backfill hiring that comes up during the period - you'll own the process end-to-end, with support from the hiring manager: job specs, sourcing/screening, interview coordination, offers, and contracts
- Keep hiring managers on track with a lightweight, consistent process
Operations & Facilities Management
- Keep the London office stocked and ticking over (weekly shop, handling facilities issues as they arise)
- Coordinate any office-related events or team socials (light touch, as capacity allows)
- Own general company operations admin - supplier and vendor queries, subscriptions, and ad hoc requests from the CEO or wider team
- Support our Finance partners with operational administration where People, Finance and Operations overlap, including expense processes, invoicing queries, benefits billing, accounts payable and other ad hoc support
- Manage the insurance renewal cycle, working with our brokers
- Support internal compliance activities including SOC 2, audits, security questionnaires and other operational or audit-related requests
What you'll need
- Solid generalist HR/People experience, ideally in a small B2B company where you've had to cover broad scope without a large team around you
- Working knowledge of UK employment law; exposure to US (ideally California) employment law is a strong plus, or a willingness to get up to speed quickly
- Comfortable managing payroll queries and coordinating with external payroll providers
- Highly organised and self-sufficient - you'll need to prioritise independently across very different types of tasks, from arranging an office repair to supporting an employee relations matter
- Discreet and trustworthy with sensitive and confidential information
- A pragmatic mindset - you’ll be comfortable maintaining well-established People and Operations processes, using sound judgement to prioritise what matters most during the cover period.
Practical details
- Fixed-term contract: Mid-November 2026 – early September 2027 (~9.5 months)
- Reports to: CEO
- Works closely with: Finance partners and CTO
- Location: hybrid, with minimum one day per week in the London office (ideally Wednesday)
- Team size: Approximately 20 employees (16 in the UK and 4 in the US)
What we’ll offer you
- 33 days of paid leave a year including bank holidays, with the option to carry 5 days over (pro-rata)
- Vitality Health cover for physical & mental health support
- Flexible working to support you, your life, and those around you
- Enhanced sick pay for physical and mental health
- £500 annual personal learning and education budget
- £75 every six months to spend on socialising with your team
- Catered lunch, breakfast, snacks & drinks in our London office - as well as fortnightly massages!
eduMe is an equal opportunity employer. We're committed to building an inclusive environment where everyone can thrive. If you need any adjustments during the application or interview process, please let us know at [email protected].
Pay: £42,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Financial planning services
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Work Location: Hybrid remote in London SE1 0DW
