Pensions Customer Service Advisor - Starting salary between £2 6,90 0 to £ 33,885 (depending on hours, skills and experience) plus additional benefits
We are looking for Customer Service Experts to join our rapidly expanding Bulk Purchase Annuity administration team. We want you to help us deliver the very best service to our customers and pension scheme trustees.
We’re looking to recruit for our Contact Team, which is primarily a phone-based role. So, if you have a passion for delivering best in class telephony service by driving up first point resolution, supporting vulnerable customers and acting on what gets in the way of great customer outcomes , then this is the job for you!
Skills and experience we’re looking for:
Experience in working in a contact centre, pensions administration or the financial services environment would be advantageous , however what’s essential is the mental agility and desire to learn our processes and deliver excellence to our customers.
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Starting salary between £2 6,90 0 to £ 33,885 (depending on hours , location , skills, experience, and qualifications)
We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
