Role:
As a Litigation Handler, you will be responsible for proactively managing a portfolio of cases suitable for litigation through to settlement, working on behalf of insurance companies handling those claims.
What will your working week be like?
As a Litigation Handler you will be responsible for managing and progressing your portfolio of small track RTA claims proactively and correctly whilst keeping relevant parties updated. You will run the cases from pre-litigation through to settlement by obtaining relevant evidence to support liability and quantum. You will ensure that you review and reply to all correspondence and emails within our service level agreements, ensuring you keep the clients regularly updated. If the claim is not capable of settlement pre issue, you will be required to draft and issue legal proceedings, prepare evidence for hearings and witness statements, instruct Barristers/Counsel to attend hearings, whilst complying with all court directions and deadlines. This will be achieved by training and working a task list effectively. Once the matter has settled you will allocate settlement funds accordingly. You will be required to successfully achieve your personal set targets contributing towards the team’s success
You will be expected to undertake appropriate training and development in relation to the role and to carry out ad hoc duties of a reasonable nature which may be requested from time to time.
Who will this role suit?
The ideal candidate will be someone that is highly motived and who enjoys a challenge, who knows how important it is to deliver exceptional customer service, communicating well by telephone and in writing. You will be happy to communicate with clients, insurers, brokers, the Court, Solicitors and Barristers. You will be a quick learner, someone who likes to take ownership but is also able to thrive in a team while ensuring quality output, with a great eye for detail. You will be able to work calmly under pressure in an organised and efficient manner using our case management system and ensuring they are running an effective diary system.
Previous experience within a legal environment, particularly in handling RTA/Motor Insurance Claims, is desirable
Why Join Us?
· A supportive and collaborative working environment
· Opportunities for professional development and training
· Hybrid Working (after successful completion of training and your probationary period)
· 33 days holiday (including bank holidays)
· Buy and Sell Holiday
· Employee Assistance Programme
· Paid volunteer time to support our chosen charity
· Additional day off for your birthday
Location: Orpington
Hours: Full Time - Monday to Friday 9:00am to 5pm
Additional Notes
The above list of job duties is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.
Job Types: Full-time, Permanent
Pay: From £23,132.20 per year
Work Location: In person
