We are seeking a highly organised and proactive Maintenance Support Administrator. This role is solely office based in Orsett, Essex.
This is an ideal opportunity for someone with an administration background.
KEY RESPONSIBILITIES AND TASKS
- Serve as a first point of contact for client queries, updating them on engineer arrival times and project statuses
- Prepare and issue accurate quotations for maintenance agreements and remedial works
- Plan and Schedule engineers site visits into their Outlook calendar
- To ensure engineers send reports for site visits in to the office in a timely manner
- To track and manage the delivery and collection of refrigerant cylinders
- To update Mechanical Service Sheets upon receipt and send to clients
- To contact manufacturers and assist with ordering
- A background in construction is desirable but not essential
PERSONAL QUALITIES
- To work well under pressure and to be able to work to deadlines.
- To be proficient in all Microsoft Office programmes
- To have a professional telephone manner and excellent written communication skills
- To take ownership of tasks
- Strong multi-tasking abilities with meticulous attention to detail
- Work well within a team
WHAT WE ARE OFFERING
20 days annual leave (pro-rated) plus bank holidays
Rate of pay subject to experience.
Pay: £14.50-£17.50 per hour
Work Location: In person
