Area Operations Manager
Location: Bristol Area
Package: £32,000 - £34,000 + Car Allowance (£350 per month)
Primary Purpose of the Position:
The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. There is also an opportunity to grow within the business, for ambitious candidates in search of career progression.
Reporting:
- Reporting directly to the ROM (Regional Operations Manager)
- Reporting indirectly to the Client Operations Director
Main Duties of the Position:
- Respond to all client concerns quickly and professionally
- Recruitment
- Provide support to improve performance
- Managing poor performance effectively and within company policies/procedures
- Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
- Ensure there is a visible presence on-site at all times
- Audits/Payroll timesheets
- Health and Safety checks and training
- Ensure monthly site budgets are met
- Order consumables and materials for sites via the online system
Desired Skills and Experience:
- A positive hands-on approach with the ability to multitask.
- Organised with a 'can do' attitude
- Maintain consistency under pressure
- Excellent attention to detail
- Ability to travel regularly between multiple client sites across the region. A driving licence and access to a vehicle may be beneficial for this role.
- Candidates must be able to satisfy client security vetting requirements, which may include residency checks and background screening.
Other Information:
- The ideal candidate will have a background ideally within a heavily client-focused multi-site service or facilities management organization.
- The role includes a rota covering occasional evenings, weekends, and bank holiday periods, with advance notice provided wherever possible.
- Proven attention to detail and commitment to excellence in service standards is essential
- Experience in financial forecasting, budgeting, and analysis is required.
Benefits:
· Work-from-home Fridays (after probation)
· Centrally located premium office in London with shower and cycling facilities
· Enhanced maternity, paternity, and shared parental leave.
· Subsidized gym membership
· Free fruit, snacks, and drinks in the office
· Genuine career opportunities with a ‘promote from within’ culture
· Continuous training and personal development programs
· Employee of the Quarter awards plus annual Cleanology Awards
· Regular company-funded social events throughout the year
· Cake and bubbles for all HQ birthdays
· Annual weekend away competition for HQ team to Europe
· Three fully paid sick days
· 25 days of annual leave
Job Types: Full-time, Permanent
Pay: £32,000.00-£34,000.00 per year
Application question(s):
- Are you happy with regular travel?
Experience:
- Cleaning Industry: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
