Cluster Revenue Manager – Resorts
BGAM Hospitality
Location: Remote / Hybrid (UK portfolio travel as required)
We are seeking a highly commercial and analytical Cluster Revenue Manager – Resorts to lead revenue strategy across a portfolio of multi-dimensional resort hotels.
This is not a rooms-only role.
You will be responsible for driving total revenue performance across:
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Rooms (occupancy, ADR, RevPAR)
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Golf (green fees, memberships, societies)
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Leisure & Spa
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Food & Beverage
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Meetings & Events
Working closely with General Managers and the Group Director of Revenue, you will implement dynamic, data-led strategies that maximise profit, market share, and asset value.
Key Responsibilities
Total Revenue Strategy
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Develop and execute integrated revenue strategies across multiple resort properties
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Drive performance across all revenue streams, not just rooms
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Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions
Pricing, Distribution & Inventory
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Manage daily rate strategy and inventory controls across all channels
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Optimise channel mix with clear focus on:
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Direct bookings and value-add strategies
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Controlled OTA contribution
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Corporate, leisure, and group segments
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Ensure rate parity and distribution efficiency across all platforms
Resort-Specific Revenue Optimisation
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Support pricing strategies for:
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Golf memberships and society business
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Spa and leisure utilisation
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Meetings, events, and function space
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Identify opportunities to package and upsell across departments to drive total spend per guest
Forecasting & Reporting
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Produce accurate weekly and monthly forecasts, budgets, and pace analysis
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Lead revenue meetings with clear, actionable insights
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Track and drive performance against key metrics:
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RevPAR, ADR, Occupancy
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TRevPAR and total revenue flow-through
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Provide clear recommendations to improve performance, not just report on it
Collaboration & Leadership
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Work closely with Sales, Marketing, and Operations teams to ensure alignment
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Support General Managers in understanding and executing revenue strategy
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Act as the commercial lead across the portfolio, challenging assumptions and driving accountability
Systems & Data Integrity
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Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers)
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Maintain clean, reliable data to support decision-making
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Continuously review and improve processes and reporting
What We’re Looking For
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Proven experience in hotel revenue management, ideally across multiple properties
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Strong understanding of resort or full-service hotel operations
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Demonstrable track record of improving RevPAR, ADR, and total revenue performance
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Highly analytical with the ability to turn data into clear, commercial action
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Experience with revenue systems, Excel, and distribution platforms
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Strong stakeholder management skills with the confidence to challenge and influence
Desirable
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Experience with golf, spa, or membership-based revenue streams
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Experience working with major brands (e.g. Marriott International, IHG Hotels & Resorts, Accor)
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Familiarity with branded systems and reporting tools
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Experience in a cluster or regional role
What You’ll Bring
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A commercial mindset first, analytical second
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The ability to manage complexity across multiple revenue streams
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Confidence to challenge underperformance and drive change
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Strong attention to detail with a focus on execution
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Pace, ownership, and accountability
What We Offer
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Competitive salary
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Opportunity to shape revenue strategy across a growing resort portfolio
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Exposure to complex, high-value assets
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Career progression within a fast-growing hotel management company
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Supportive but performance-driven environment
Apply Now
If you are a commercially focused revenue leader ready to move beyond rooms revenue and take ownership of total resort performance, we want to hear from you.
