3 months contract with a Local Authority
Job Title: Early Help Worker
Job Purpose
The Family Support Worker / Early Help Practitioner will engage and empower children, young people (0–19 years), adults, and families through a strengths-based, solution-focused approach, ensuring families receive the right support at the right time.
The postholder will assess needs, coordinate multi-agency support, deliver targeted interventions, safeguard children and vulnerable adults, and help families build resilience and independence. Working within a Family Hub environment, they will act as a key point of contact for families, promoting access to universal, voluntary, and statutory services while supporting positive and sustainable outcomes.
Key Responsibilities
Family Support and Intervention
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Manage and progress a caseload of children, young people, and families to achieve positive outcomes.
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Conduct Early Help Assessments to identify strengths, needs, risks, vulnerabilities, and safeguarding concerns.
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Develop, implement, and review outcome-focused family support plans in partnership with families.
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Deliver one-to-one and group-based interventions tailored to identified needs.
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Empower families to identify solutions, build resilience, and improve wellbeing.
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Support parents in understanding child development and strengthening family relationships.
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Promote children's education, attendance, and engagement through restorative and strengths-based approaches.
Safeguarding and Risk Management
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Safeguard and promote the welfare of children, young people, and vulnerable adults.
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Identify and respond appropriately to safeguarding concerns, following organisational policies and procedures.
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Assess risks and ensure appropriate referrals are made to statutory and specialist services where required.
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Undertake home visits to assess needs, monitor progress, and provide support.
Partnership and Multi-Agency Working
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Coordinate and participate in Team Around the Family meetings, reviews, and other multi-agency forums.
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Build effective working relationships with schools, early years providers, health professionals, housing services, and voluntary sector organisations.
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Share information appropriately to ensure coordinated support for families.
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Promote Early Help principles and contribute to a partnership approach where early intervention becomes everyone's responsibility.
Family Hub Support and Community Engagement
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Support the day-to-day operation of the Family Hub and ensure a welcoming environment for families.
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Provide information, advice, guidance, and signposting to relevant services and community resources.
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Promote Family Hub services through events, community engagement activities, social media, and marketing initiatives.
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Develop knowledge of available local services and maintain up-to-date information resources.
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Organise and support consultation activities to gather feedback and understand community needs.
Record Keeping and Compliance
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Maintain accurate and timely case records, assessments, plans, reviews, and case notes.
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Record outcomes, progress, and exit strategies in line with service standards.
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Ensure compliance with Data Protection legislation, confidentiality requirements, and information-sharing protocols.
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Adhere to policies, procedures, quality assurance frameworks, and professional standards.
Professional Development
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Participate in supervision, team meetings, training, and continuing professional development activities.
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Keep up to date with legislation, safeguarding requirements, and best practice guidance.
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Contribute to service improvement and the development of Family Hub provision.
Essential Experience
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Experience of working directly with children, young people, and families in a support, education, social care, health, or community setting.
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Experience of undertaking assessments and developing support plans.
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Experience of delivering interventions to individuals and groups.
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Experience of safeguarding children and vulnerable adults.
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Experience of multi-agency working and partnership collaboration.
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Experience of maintaining accurate records and case management systems.
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Ability to engage hard-to-reach families and build positive professional relationships.
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Experience of providing information, advice, guidance, and signposting services.
Desirable Experience
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Experience working within Early Help, Family Hubs, Children's Services, or Family Support Services.
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Experience delivering evidence-based parenting or family support programmes.
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Experience supporting families with issues such as attendance, behaviour, budgeting, health, and wellbeing.
Essential Qualifications
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Level 3 qualification (or equivalent) in Childcare, Children's Services, Social Care, Early Years, Youth Work, Health, Education, Community Work, or a related field.
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Evidence of safeguarding training and ongoing professional development.
Desirable Qualifications
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Level 4 or above qualification in a relevant discipline.
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Early Help Assessment or Family Support-related qualification.
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Training in restorative practice, solution-focused practice, or family intervention approaches.
Key Skills and Competencies
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Strong communication and interpersonal skills.
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Ability to build trusting relationships with children, young people, and families.
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Excellent assessment, planning, and problem-solving abilities.
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Knowledge of safeguarding legislation and procedures.
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Ability to work independently and manage competing priorities.
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Effective partnership and networking skills.
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Strong organisational and record-keeping abilities.
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Good IT skills and ability to use case management systems.
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Commitment to equality, diversity, inclusion, and family-centred practice.
Special Requirements
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Full UK driving licence and access to a vehicle for work-related travel (where required).
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Willingness to work across multiple Family Hub locations.
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Enhanced DBS check required.
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Commitment to maintaining confidentiality and handling sensitive information appropriately.
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Flexibility to attend training, meetings, and community events as required.
Additional Information
Pay Rate: Limited/Umbrella – £22.68 per hour
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Location: 39 Caradoc Road, Seaforth, Liverpool, Merseyside, L21 4NB, United Kingdom
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Working Hours: 36 hours per week
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DBS Requirement: Enhanced DBS check required
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Travel Requirements: The postholder may be required to travel between Family Hub locations and community settings in line with service needs.
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Contract Type: Agency/Temporary (subject to client requirements)
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Compliance Requirements: The successful candidate must comply with safeguarding, confidentiality, data protection, and relevant council policies and procedures.
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Payment Schedule: Bi-weekly
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Start Date: Immediate start available
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Closing Date: Applications closing soon – early applications are encouraged
