Job Overview
An opportunity to join our growing Leicester-based Telesales Insurance Executive team. The role will require the candidate to fulfill all aspects of new business focussing in particular on prospective clients over the phone. The role will require the candidate to process incoming new business and upsell/cross sell additional and alternative products to new clients to maximise sales. Delivering excellent customer service, ensuring compliance with FCA and Treating Customers Fairly regulatory requirements and company standards.
Your enthusiasm, excellent communication skills, and ability to build rapport will drive customer satisfaction and sales growth. This position offers a fantastic opportunity to develop your sales expertise within a fast-paced, supportive environment.
Responsibilities
- Manage inbound and outbound calls in a timely manner
- Managing client accounts accordingly, and seize opportunities to upsell and cross sell additional products
- Contact new and old registrations
- Maintain an excellent level of customer service.
- Build sustainable relationships and engage with the customer by going the extra mile.
- Carry out dedicated outbound sales campaigns to existing and prospective clients.
- Adhere to compliance requirements to help where necessary and further promote Rhino Trade Insurance and the services we offer.
- To maintain a high degree of product knowledge.
- Meet personal/team targets.
Qualifications
- Proven experience in B2B sales or telemarketing roles is preferred but a strong desire to learn is essential
- Familiarity with CRM software platforms is advantageous
- Strong interpersonal skills with the ability to build rapport quickly over the phone
- Ability to handle rejection positively and stay motivated in a target-driven environment
- Computer literacy and familiarity with telecommunication tools are necessary
- Demonstrated commitment to providing outstanding customer service
Pay: Up to £25,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
