Job Summary
We are a friendly, patient-focused dental practice dedicated to providing exceptional care in a welcoming environment. To support our growing team, we are seeking an experienced Dental Receptionist who can bring professionalism, warmth, and efficiency to our front desk. This role is for 32 Hours per week, Saturdays Included.
Responsibilities
- Greet patients with a friendly and professional manner
- Manage appointment bookings and scheduling
- Handle patient enquiries in person, by phone, and via email
- Process payments and maintain accurate patient records
- Liaise with dentists, hygienists, and other staff to ensure smooth daily operations
- Uphold confidentiality and compliance with GDPR and healthcare regulations
- Coordinate with dental staff to ensure smooth clinic operations
- Ensure the reception area remains tidy, organised, and presentable at all times
- Other administartion duties set by management.
Qualifications
- Previous experience as a dental receptionist preferred
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Proficiency with dental software systems Dentally
- A caring and empathetic approach to patient care
- Strong communication skills, both verbal and written
- Friendly, professional demeanour with a customer-focused approach
- Ability to multitask effectively in a fast-paced environment
- Proficiency in using office software such as Microsoft Office or similar programmes
- Knowledge of dental practice management software is advantageous but not essential
What We Offer:
- An engaging work environment where your organisational skills directly contribute to patient satisfaction and the efficient running of the practice
- Supportive team culture with opportunities for growth
- Chance to progress into a Dental Nurse role for motivated individuals
- Competitive salary package, negotiable for the right candidate
- Modern, well-equipped practice with a focus on patient comfort
Pay: £13,312.00-£23,296.00 per year
Benefits:
Work Location: In person