Pottery Café Assistant
Location: Lacock, Wiltshire
Hours: Full-time
Join Our Creative Team!
Do you love working with people? Are you passionate about delivering excellent customer service in a fun, creative environment?
We're looking for a friendly, enthusiastic and reliable Pottery Café Assistant to join our busy Paint Your Own Pottery studio. Every day is different – from helping families create treasured keepsakes to serving freshly made coffees and cakes, operating our pottery kiln and making every customer feel welcome.
If you enjoy hospitality, being creative and working as part of a supportive team, we'd love to hear from you!
What You'll Be Doing
As a Pottery Café Assistant, you'll be involved in all aspects of running the studio, including:
- Welcoming customers and creating a warm, friendly atmosphere.
- Helping customers choose and paint pottery, offering tips and techniques to achieve the best results.
- Explaining the pottery painting process from start to finish.
- Preparing and serving quality hot and cold drinks, including barista-style coffees, full training provided.
- Serving light food, cakes and refreshments.
- Operating the till and processing payments.
- Safely loading and unloading the pottery kiln (full training provided).
- Preparing finished pottery for collection.
- Keeping the studio clean, organised and well stocked.
- Supporting birthday parties, workshops and special events.
We're Looking For Someone Who Is
- Friendly, welcoming and enjoys meeting new people.
- Passionate about providing exceptional customer service.
- Positive, enthusiastic and enjoys working in a busy environment.
- Calm under pressure with excellent attention to detail.
- A team player who is happy to help wherever needed.
- Reliable, organised and punctual.
- Comfortable learning new skills and following procedures.
- Flexible to work weekends, school holidays and busy seasonal periods.
Experience
Previous experience in any of the following would be an advantage, but isn't essential as full training will be provided:
- Hospitality
- Café or coffee shop
- Experience working with children
- Customer service
- Retail
- Arts, crafts or pottery
- Confident interacting with children and families
What We Offer
- Full training, including pottery painting and kiln operation.
- Barista training.
- A fun, creative and supportive working environment.
- Opportunities to learn new skills.
- Staff discounts.
- Flexible working opportunities.
- The chance to be part of creating memorable experiences for customers of all ages.
Benefits:
- Employee discount
- Free parking
Work Location: In person
